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Expressions Web product key won't work RRS feed

  • Question

  • I had to reformat my computer and reinstall Vista and now I'm trying to reinstall Microsoft Expression Web. I have the original product case with the orange sticker displaying the product key. However, the product key won't work and is flagged as invalid. I KNOW this is a valid key. I've tried over and over with caps locks on and off but no go. How can I reinstall this product?
    Friday, July 22, 2011 7:15 PM

All replies

  • That is a sign of a corrupt license store. You'll need to open a case via support.microsoft.com to get this resolved. When you open the case, you'll have to give a credit card and you'll be told that charges may apply, but there are no charges for a licensing issue.

     


    Jim Cheshire -- Microsoft
    Friday, July 22, 2011 7:29 PM
    Moderator