App Pool Stops Right After Windows Update Service Is Finished Running RRS feed

  • Question

  • Our OnBase app pool stops right after windows updates service runs. The service will finish running and then about 5 minutes later the OnBase app pool stops for some reason. It does start back up again a few minutes later, however. I just would like to know why it happens at all. This started about a month ago, but I can't tell from the error logs why it happens. The only thing I see is that it occurs 2-4 nights a week, sometimes more and it's at the same time every time (right after windows update service runs). Has anyone else seen this or have any ideas why this is happening? I would like to note that there are other programs on the server as well, but it only seems to be the OnBase app pool that is affected.

    Note: I have also posted this same question to Hyland community as well.

    Tuesday, July 2, 2019 1:03 PM