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HRESULT = 0x80070643 error while trying to install Microsoft Visual C++ 2010 SP1 Redistibutable Package (X64)2 RRS feed

  • Question

  • I am getting an error during the installation of (vcredist_x64.exe) the Microsoft Visual C++ 2010 SP1 Redistributable Package (x64)2.  Below is the dump of the install log.  Any help would be appreciated.

    OS Version Information:  ...
    [11/16/2014, 16:47:28]OS Version = 6.1.7601, Platform 2, Service Pack 1
    [11/16/2014, 16:47:28]OS Description = Windows 7 - x64 Ultimate Edition Service Pack 1
    [11/16/2014, 16:47:28] OS Version Information
    [11/16/2014, 16:47:28] Environment details:  ...
    [11/16/2014, 16:47:28]CommandLine = c:\d5497026af978a1735a255c7406f\Setup.exe
    [11/16/2014, 16:47:28]TimeZone = Pacific Standard Time
    [11/16/2014, 16:47:28]Initial LCID = 1033
    [11/16/2014, 16:47:28] Environment details
    [11/16/2014, 16:47:28]Loading localized engine data for language 1033 from c:\d5497026af978a1735a255c7406f\1033\LocalizedData.xml
    [11/16/2014, 16:47:28] Entering Function: LocalizedData::CreateLocalizedData...
    [11/16/2014, 16:47:28] exiting function/method
    [11/16/2014, 16:47:28] succeeded
    [11/16/2014, 16:47:28] Entering Function: EngineData::CreateEngineData...
    [11/16/2014, 16:47:28]Current SetupVersion = 1.0
    [11/16/2014, 16:47:28]SetupVersion specified in ParameterInfo.xml is '1.0'
    [11/16/2014, 16:47:28]Adding Item type "File", local path vc_red.cab
    [11/16/2014, 16:47:28]Adding Item type "MSI", local path vc_red.msi
    [11/16/2014, 16:47:28]Adding Item type "MSI", local path vc_red.msi
    [11/16/2014, 16:47:28]Adding Item type "ServiceControl", local path (not applicable)
    [11/16/2014, 16:47:28]No ProcessBlock element
    [11/16/2014, 16:47:28]No ServiceBlock element
    [11/16/2014, 16:47:28]Disabled CommandLineSwitch added: createlayout
    [11/16/2014, 16:47:28]Using Simultaneous Download and Install mechanism
    [11/16/2014, 16:47:28] exiting function/method
    [11/16/2014, 16:47:28] succeeded
    [11/16/2014, 16:47:28] MaintenanceMode determination: evaluating EnterMaintenanceModeIf...
    [11/16/2014, 16:47:28]evaluating EnterMaintenanceModeIf:
    [11/16/2014, 16:47:28] Exists: evaluating...
    [11/16/2014, 16:47:28]MsiGetProductInfo with product code {1D8E6291-B0D5-35EC-8441-6616F567A0F7} found no matches
    [11/16/2014, 16:47:28] Exists evaluated to false
    [11/16/2014, 16:47:28] MaintenanceMode determination evaluates to 'not in maintenance mode'
    [11/16/2014, 16:47:28] Operation Type:  ...
    [11/16/2014, 16:47:28]Operation: Installing
    [11/16/2014, 16:47:28] Operation Type
    [11/16/2014, 16:47:28] Package details: Microsoft Visual C++ 2010  x64 Redistributable Setup...
    [11/16/2014, 16:47:28]Package Name = Microsoft Visual C++ 2010  x64 Redistributable Setup
    [11/16/2014, 16:47:28]Package Version = 10.0.40219
    [11/16/2014, 16:47:28] Package details
    [11/16/2014, 16:47:28] User Experience Data Collection Policy:  ...
    [11/16/2014, 16:47:28]User Experience Data Collection Policy: UserControlled
    [11/16/2014, 16:47:28] User Experience Data Collection Policy
    [11/16/2014, 16:47:28] Entering Function: UiDataT<class ccmdlineswitches="">::CreateUiDataT</class>...
    [11/16/2014, 16:47:28]Loading file - c:\d5497026af978a1735a255c7406f\UiInfo.xml
    [11/16/2014, 16:47:28]Add to schema collection schema file - c:\d5497026af978a1735a255c7406f\SetupUi.xsd
    [11/16/2014, 16:47:28]Successfuly found file c:\d5497026af978a1735a255c7406f\1033\SetupResources.dll
    [11/16/2014, 16:47:28]Successfuly found file c:\d5497026af978a1735a255c7406f\Strings.xml
    [11/16/2014, 16:47:28] exiting function/method
    [11/16/2014, 16:47:28] succeeded
    [11/16/2014, 16:47:28] Global Block Checks: Checking for global blockers...
    [11/16/2014, 16:47:28] BlockIf: Microsoft Visual C++ 2010 Redistributable is not supported on this operating system....
    [11/16/2014, 16:47:28]Microsoft Visual C++ 2010 Redistributable is not supported on this operating system.
    [11/16/2014, 16:47:28]evaluating BlockIf:
    [11/16/2014, 16:47:28] And: evaluating...
    [11/16/2014, 16:47:28] Equals: evaluating...
    [11/16/2014, 16:47:28]Current Operation value is Installing
    [11/16/2014, 16:47:28] Equals evaluated to true
    [11/16/2014, 16:47:28] GreaterThan: evaluating...
    [11/16/2014, 16:47:28]TargetOS is 6.1.1
    [11/16/2014, 16:47:28]all numeric characters - canonicalizing
    [11/16/2014, 16:47:28] GreaterThan evaluated to false
    [11/16/2014, 16:47:28] And evaluated to false
    [11/16/2014, 16:47:28] BlockIf evaluated to false
    [11/16/2014, 16:47:28] BlockIf: This setup program requires an x64 platform. It cannot be installed on this platform....
    [11/16/2014, 16:47:28]This setup program requires an x64 platform. It cannot be installed on this platform.
    [11/16/2014, 16:47:28]evaluating BlockIf:
    [11/16/2014, 16:47:29] And: evaluating...
    [11/16/2014, 16:47:29] Equals: evaluating...
    [11/16/2014, 16:47:29]Current Operation value is Installing
    [11/16/2014, 16:47:29] Equals evaluated to true
    [11/16/2014, 16:47:29] Not: evaluating...
    [11/16/2014, 16:47:29] Equals: evaluating...
    [11/16/2014, 16:47:29]TargetArchitecture is x64
    [11/16/2014, 16:47:29] Equals evaluated to true
    [11/16/2014, 16:47:29] Not evaluated to false
    [11/16/2014, 16:47:29] And evaluated to false
    [11/16/2014, 16:47:29] BlockIf evaluated to false
    [11/16/2014, 16:47:29] BlockIf: A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine....
    [11/16/2014, 16:47:29]A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine.
    [11/16/2014, 16:47:29]evaluating BlockIf:
    [11/16/2014, 16:47:29] And: evaluating...
    [11/16/2014, 16:47:29] Equals: evaluating...
    [11/16/2014, 16:47:29]Current Operation value is Installing
    [11/16/2014, 16:47:29] Equals evaluated to true
    [11/16/2014, 16:47:29] LessThan: evaluating...
    [11/16/2014, 16:47:29]RegKeyValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\10.0\VC\VCRedist\x64\Bld does NOT exist.
    [11/16/2014, 16:47:29]returning BoolWhenNonExistent's value: false
    [11/16/2014, 16:47:29] LessThan evaluated to false
    [11/16/2014, 16:47:29] And evaluated to false
    [11/16/2014, 16:47:29] BlockIf evaluated to false
    [11/16/2014, 16:47:29] Global Block Checks no blocking conditions found
    [11/16/2014, 16:47:29]OpenFileMapping fails with last error: 6
    [11/16/2014, 16:47:29]The handle to the section is Null
    [11/16/2014, 16:47:29]OpenFileMapping fails with last error: 6
    [11/16/2014, 16:47:29]The handle to the section is Null
    [11/16/2014, 16:47:29]Successfuly found file c:\d5497026af978a1735a255c7406f\1033\EULA.rtf
    [11/16/2014, 16:47:29] Applicability for Installing: evaluating each item...
    [11/16/2014, 16:47:29] Determining state:  of c:\d5497026af978a1735a255c7406f\vc_red.cab...
    [11/16/2014, 16:47:29]evaluating ApplicableIf:
    [11/16/2014, 16:47:29]returning true
    [11/16/2014, 16:47:29]evaluating IsPresent:
    [11/16/2014, 16:47:29] Exists: evaluating...
    [11/16/2014, 16:47:29]MsiGetProductInfo with product code {1D8E6291-B0D5-35EC-8441-6616F567A0F7} found no matches
    [11/16/2014, 16:47:29] Exists evaluated to false
    [11/16/2014, 16:47:29] Determining state of c:\d5497026af978a1735a255c7406f\vc_red.cab - available but not verified yet
    [11/16/2014, 16:47:29] Determining state:  of c:\d5497026af978a1735a255c7406f\vc_red.msi...
    [11/16/2014, 16:47:29]evaluating ApplicableIf:
    [11/16/2014, 16:47:29]returning true
    [11/16/2014, 16:47:29]evaluating IsPresent:
    [11/16/2014, 16:47:29] Exists: evaluating...
    [11/16/2014, 16:47:29]MsiGetProductInfo with product code {1D8E6291-B0D5-35EC-8441-6616F567A0F7} found no matches
    [11/16/2014, 16:47:29] Exists evaluated to false
    [11/16/2014, 16:47:29] Determining state of c:\d5497026af978a1735a255c7406f\vc_red.msi - available but not verified yet
    [11/16/2014, 16:47:29] Determining state:  of c:\d5497026af978a1735a255c7406f\vc_red.msi...
    [11/16/2014, 16:47:29]evaluating ApplicableIf:
    [11/16/2014, 16:47:29]returning true
    [11/16/2014, 16:47:29]evaluating IsPresent:
    [11/16/2014, 16:47:29] Exists: evaluating...
    [11/16/2014, 16:47:29]MsiGetProductInfo with product code {1D8E6291-B0D5-35EC-8441-6616F567A0F7} found no matches
    [11/16/2014, 16:47:30] Exists evaluated to false
    [11/16/2014, 16:47:30] Determining state of c:\d5497026af978a1735a255c7406f\vc_red.msi - authored action for this item is NoOp
    [11/16/2014, 16:47:30] Determining state:  of MSIServer...
    [11/16/2014, 16:47:30]evaluating ApplicableIf:
    [11/16/2014, 16:47:30]returning true
    [11/16/2014, 16:47:30]evaluating IsPresent:
    [11/16/2014, 16:47:30]returning false
    [11/16/2014, 16:47:30] Determining state of MSIServer - payload not required for this item to perform action.
    [11/16/2014, 16:47:30]evaluating ApplicableIf:
    [11/16/2014, 16:47:30]returning true
    [11/16/2014, 16:47:30]evaluating IsPresent:
    [11/16/2014, 16:47:30] Exists: evaluating...
    [11/16/2014, 16:47:30]MsiGetProductInfo with product code {1D8E6291-B0D5-35EC-8441-6616F567A0F7} found no matches
    [11/16/2014, 16:47:30] Exists evaluated to false
    [11/16/2014, 16:47:30]evaluating ApplicableIf:
    [11/16/2014, 16:47:30]returning true
    [11/16/2014, 16:47:30]evaluating IsPresent:
    [11/16/2014, 16:47:30] Exists: evaluating...
    [11/16/2014, 16:47:30]MsiGetProductInfo with product code {1D8E6291-B0D5-35EC-8441-6616F567A0F7} found no matches
    [11/16/2014, 16:47:30] Exists evaluated to false
    [11/16/2014, 16:47:30] Applicability for Installing determination is complete
    [11/16/2014, 16:47:30] Applicability Result Count:  ...
    [11/16/2014, 16:47:30]Number of applicable items: 3
    [11/16/2014, 16:47:30] Applicability Result Count
    [11/16/2014, 16:47:38] Action: System Requirement Checks...
    [11/16/2014, 16:47:38] Action: Disk space check for items being downloaded...
    [11/16/2014, 16:47:38]Drive:[C:\] Bytes Needed:[30400002] Bytes Available:[1551764668416]
    [11/16/2014, 16:47:39] Action complete
    [11/16/2014, 16:47:39] Action: Enumerating incompatible processes...
    [11/16/2014, 16:47:39]No Blocking Processes
    [11/16/2014, 16:47:39] Action complete
    [11/16/2014, 16:47:39] Action: Enumerating incompatible services...
    [11/16/2014, 16:47:39]No Blocking Services
    [11/16/2014, 16:47:39] Action complete
    [11/16/2014, 16:47:39] Action complete
    [11/16/2014, 16:47:39] Action: Downloading and/or Verifying Items...
    [11/16/2014, 16:47:39]Launching Download and Install operations simultaneously.
    [11/16/2014, 16:47:39]Verifying Digital Signatures: c:\d5497026af978a1735a255c7406f\vc_red.cab
    [11/16/2014, 16:47:39] c:\d5497026af978a1735a255c7406f\vc_red.cab: Verifying signature for vc_red.cab...
    [11/16/2014, 16:47:39]c:\d5497026af978a1735a255c7406f\vc_red.cab -  Signature verified successfully for vc_red.cab
    [11/16/2014, 16:47:39] c:\d5497026af978a1735a255c7406f\vc_red.cab Signature verified successfully for vc_red.cab
    [11/16/2014, 16:47:39]Signature verification succeeded for vc_red.cab
    [11/16/2014, 16:47:39]File c:\d5497026af978a1735a255c7406f\vc_red.cab, locked for install.
    [11/16/2014, 16:47:39]Verifying Digital Signatures: c:\d5497026af978a1735a255c7406f\vc_red.cab Success
    [11/16/2014, 16:47:39]Verifying Digital Signatures: c:\d5497026af978a1735a255c7406f\vc_red.msi
    [11/16/2014, 16:47:39] c:\d5497026af978a1735a255c7406f\vc_red.msi: Verifying signature for vc_red.msi...
    [11/16/2014, 16:47:39]c:\d5497026af978a1735a255c7406f\vc_red.msi -  Signature verified successfully for vc_red.msi
    [11/16/2014, 16:47:39] c:\d5497026af978a1735a255c7406f\vc_red.msi Signature verified successfully for vc_red.msi
    [11/16/2014, 16:47:39]Signature verification succeeded for vc_red.msi
    [11/16/2014, 16:47:39]File c:\d5497026af978a1735a255c7406f\vc_red.msi, locked for install.
    [11/16/2014, 16:47:39]Verifying Digital Signatures: c:\d5497026af978a1735a255c7406f\vc_red.msi Success
    [11/16/2014, 16:47:39] Action complete
    [11/16/2014, 16:47:40]evaluating IsPresent:
    [11/16/2014, 16:47:40] Exists: evaluating...
    [11/16/2014, 16:47:40]MsiGetProductInfo with product code {1D8E6291-B0D5-35EC-8441-6616F567A0F7} found no matches
    [11/16/2014, 16:47:40] Exists evaluated to false
    [11/16/2014, 16:47:40]Starting install of item 'Microsoft Visual C++ 2010 Redistributable' at tickCount = 1506018
    [11/16/2014, 16:47:41]evaluating IsPresent:
    [11/16/2014, 16:47:41] Exists: evaluating...
    [11/16/2014, 16:47:41]MsiGetProductInfo with product code {1D8E6291-B0D5-35EC-8441-6616F567A0F7} found no matches
    [11/16/2014, 16:47:41] Exists evaluated to false
    [11/16/2014, 16:47:39]calling PerformAction on an installing performer
    [11/16/2014, 16:47:39] Action: Performing actions on all Items...
    [11/16/2014, 16:47:39]Wait for Item (vc_red.cab) to be available
    [11/16/2014, 16:47:40]vc_red.cab is now available to install
    [11/16/2014, 16:47:40]Created new DoNothingPerformer for File item
    [11/16/2014, 16:47:40]No CustomError defined for this item.
    [11/16/2014, 16:47:40]Wait for Item (vc_red.msi) to be available
    [11/16/2014, 16:47:40]vc_red.msi is now available to install
    [11/16/2014, 16:47:40]Creating new Performer for MSI item
    [11/16/2014, 16:47:40] Action: Performing Action on MSI at c:\d5497026af978a1735a255c7406f\vc_red.msi...
    [11/16/2014, 16:47:40]Log File C:\Users\VICTOR~1\AppData\Local\Temp\Microsoft Visual C++ 2010  x64 Redistributable Setup_20141116_164728729-MSI_vc_red.msi.txt does not yet exist but may do at Watson upload time
    [11/16/2014, 16:47:40]Calling MsiInstallProduct(c:\d5497026af978a1735a255c7406f\vc_red.msi, EXTUI=1
    [11/16/2014, 16:47:40] Returning IDOK. INSTALLMESSAGE_ERROR [Error 997.Overlapped I/O operation is in progress. ]
    [11/16/2014, 16:47:41]MSI (c:\d5497026af978a1735a255c7406f\vc_red.msi) Installation failed.  Msi Log: Microsoft Visual C++ 2010  x64 Redistributable Setup_20141116_164728729-MSI_vc_red.msi.txt
    [11/16/2014, 16:47:41]PerformOperation returned 1603 (translates to HRESULT = 0x80070643)
    [11/16/2014, 16:47:41] Action complete
    [11/16/2014, 16:47:41]OnFailureBehavior for this item is to Rollback.
    [11/16/2014, 16:47:41] Action: Performing actions on all Items...
    [11/16/2014, 16:47:41] Action complete
    [11/16/2014, 16:47:41] Action complete
    [11/16/2014, 16:47:41]Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:00:13).
    [11/16/2014, 16:47:47]WM_ACTIVATEAPP: Focus stealer's windows WAS visible, NOT taking back focus

    Monday, November 17, 2014 1:06 AM

Answers

  • The real error is: "Error 997.Overlapped I/O operation is in progress."

    This is an installer issue, not specific to the product you're trying to install.

    First, "This problem can occur if a third-party, real-time backup product is installed on the server. The third-party service interferes with the Active Directory Installation Wizard"

    If any such software is on your system, disable it completely, then retry the install.

    You can also look at your list of services, then stop all but essential Microsoft services, then retry the install.

    • Marked as answer by Anna Cc Monday, November 24, 2014 6:23 AM
    Tuesday, November 18, 2014 2:06 AM