Getting our software White listed RRS feed

  • Question

  • Hi,

    I work for a company called Realhound and we are a CRM company for commercial real estate agents. Recently we've been having trouble with our software being classified as Malware. Wondering how to contact Microsoft or how to submit a form to get us whitelisted or allow us to find out what steps we need to take in order to not be classified as "Malware".

    Our software detects as PUA:Win32/Creprote with an Alert level of Severe and an Action Needed of Remove.

    Thanks in advance.

    Tuesday, November 28, 2017 6:10 PM