Can't use Kinect on any apps/web meetings RRS feed

  • Question

  • I've got a Kinect V2 and an adapter.

    I've installed all the software/drivers on my home desktop and it works fine, but I can't replicate it on my work laptop. The drivers are installed, the SDK is installed, the Verifier picks up both the color and depth streams at 30fps but there is a red cross for the USB Controller section. Is this what is causing the issue? Surely if the USB port can transmit data from both sensors at once for the verifier it can be used as a webcam for just color?

    Not sure if there is an easy fix for ths?

    Tuesday, October 6, 2020 3:17 PM

All replies

  • Have you checked the permissions in Windows for microphone and camera?

    Take a look at the sticky troubleshooting thread. It should have something on permissions.

    Thursday, October 8, 2020 6:06 AM