Hi Guys,
need a bit of support and tips here. I havae the following issue:
A Microsoft Windows 7 Embedded Standard cannot connect over P2S VPN to Azure. The error is
"An existing connection was forcibly closed by the remote host (Error 0x80072746)."
At the same time another Client in the same network successfully connects to the VPN Gateway. The connection worked fine untill a couple of days ago.For certain nothing has been changed on the system or azure side prior to this.
Here a couple of additional details:
- Events:
Log Name: Application
Source: RasClient
Date: 24.08.2018 14:24:33
Event ID: 20227
Task Category: None
Level: Error
Description: CoId={6F45A27F-3735-4BF9-BF04-38E4FBF8CB48}: The user PC-Name\UserName dialed a connection named Contoso.com which has failed. The error code returned on failure is -2147014842.
Log Name: System
Source: Microsoft-Windows-RasSstp
Date: 24.08.2018 14:24:33
Event ID: 1
Task Category: None
Level: Error
Keywords: Classic
Description:
CoId={6F45A27F-3735-4BF9-BF04-38E4FBF8CB48}:The initial Secure Socket Tunneling Protocol request could not be successfully sent to the server. This can be due to network connectivity issues or certificate (trust) issues. The detailed error message is provided
below. Correct the problem and try again.
The connection was closed by the remote host.
here is what the VPN log on the client says:
******************************************************************
Module Name, Time, Log ID, Log Item Name, Other Info
For Connection Type, 0=dial-up, 1=VPN, 2=VPN over dial-up
******************************************************************
[cmdial32] 14:24:31 03 Pre-Init Event CallingProcess = C:\windows\Explorer.EXE
[cmdial32] 14:24:33 04 Pre-Connect Event ConnectionType = 1
[cmdial32] 14:24:33 06 Pre-Tunnel Event UserName = UserName Domain = DUNSetting =
ID Tunnel DeviceName = TunnelAddress = azuregateway-ID.cloudapp.net
[cmdial32] 14:24:33 21 On-Error Event ErrorCode = -2147014842 ErrorSource = RAS
What I have done so far:
- Ensured All Windows Updates are installed. Ref:
Error
connecting to VPN - An existing connection was forcibly closed by the remote host (Error 0x80072746).
- Checked again the config on Azure side.
- Ensure all certificates on the client are correct.
- Compared those certificates with the working client (Azure Root Cert, User Cert, GW Cert)
- Uninstalled the connection, downloaded it agin from the portal and installed it again.
- Uninstalled the AV solution completely.
All advices
and guesses are more then welcome. Thanks in advance!
Regards,
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Twitter: @StoyanChalakov
