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Visual Studio 2012 install issue RRS feed

  • Question

  • Set up a new hyper-v VM with Window Server 2012 as the OS.  Then installed SQL 2012, then SharePoint 2ted object013 preview and then Office 2013 Preview.  When I tried to install Visual Studio 2012 got an error saying it could not find the C++ libraries.  Here is the error message:

    Microsoft Visual C++ - 2012 x64 minimum runtime - 11.0.507 caanot find the requested object

    Anyone have any ideas?

    Thank you

    Chuck

    Wednesday, September 12, 2012 12:13 PM

Answers

  • Hi Chuck,

    From the event logs you sent to me, I find the following installation error messages:

    [1F64:1FC4][2012-09-12T08:02:02]: Error 0x80092009: Failed to get authenticode certificate embedded in: C:\ProgramData\Package Cache\.unverified\vs_preclean_vs
    [1F64:1FC4][2012-09-12T08:02:02]: Error 0x80092009: Failed to verify signature of payload: vs_preclean_vs
    [1F64:1FC4][2012-09-12T08:02:02]: Failed to verify payload: vs_preclean_vs at path: C:\ProgramData\Package Cache\.unverified\vs_preclean_vs, error: 0x80092009. Deleting file.
    [1F64:1FC4][2012-09-12T08:02:02]: Error 0x80092009: Failed to cache payload: vs_preclean_vs

    To deal with the the error, please double check the following items:

    1). Make sure your VS2012 Premium installer is not corrupted, you can download one fresh one from the Microsoft official site here: http://www.microsoft.com/visualstudio/eng/products/visual-studio-premium-2012 
    2). The user account you are using to install VS2012 Premium should be one of the Administrators group.
    3). The user account should have full access to the C:\ProgramData\Package Cache folder.

    Thanks.


    Vicky Song [MSFT]
    MSDN Community Support | Feedback to us

    Thursday, September 20, 2012 8:07 AM

All replies

  • Hi Chuck,

    Please use the collect.exe  tool to collect the installation logs and upload the vslogs.cab file the %temp% folder to the SkyDrive then send me the link, I will take a look at it for you.

    Thanks.


    Vicky Song [MSFT]
    MSDN Community Support | Feedback to us

    Thursday, September 13, 2012 3:12 AM
  • Hi Chuck,

    Please use the collect.exe  tool to collect the installation logs and upload the vslogs.cab file the %temp% folder to the SkyDrive then send me the link, I will take a look at it for you.

    Thanks.


    Vicky Song [MSFT]
    MSDN Community Support | Feedback to us

    Exactly this solved my problem too in late days,try it out if this doesn't work then i got different workaround.

    Sir Please Click on Left Side Arrow [b]"Vote As helpful"[/b] button if you think i helped you :) Regards James.

    Thursday, September 13, 2012 11:15 AM
  • Thursday, September 13, 2012 11:47 AM
  • Hi Chuck,

    Thanks for your response. However, I am sorry that I can't open the SkyDrive site. Could you please send me the vslogs.cab file via email? v-vison at Microsoft dot com.

    Thanks.


    Vicky Song [MSFT]
    MSDN Community Support | Feedback to us

    Friday, September 14, 2012 6:40 AM
  • I sent the vslogs.cab to you any time to look at it
    Monday, September 17, 2012 8:21 PM
  • Hi Chuck,

    Sorry, I do not receive your email. Please double check the email address and send it to me again.

    Thanks.


    Vicky Song [MSFT]
    MSDN Community Support | Feedback to us

    Tuesday, September 18, 2012 2:35 AM
  • Hi Vicky:

    Would you mind sending the email address to chtraywick@earthlink.net that I can send it to?

    Thank you

    Chuck

    Tuesday, September 18, 2012 5:01 PM
  • Hi Chuck,

    I have sent you the email, you can reply it to send me the installation log files.

    Thanks.


    Vicky Song [MSFT]
    MSDN Community Support | Feedback to us

    Wednesday, September 19, 2012 1:44 AM
  • Microsoft Visual C++ - 2012 x64 minimum runtime - 11.0.507 cannot find the requested object

    Thank you

    Thursday, September 20, 2012 1:27 AM
  • Hi Chuck,

    From the event logs you sent to me, I find the following installation error messages:

    [1F64:1FC4][2012-09-12T08:02:02]: Error 0x80092009: Failed to get authenticode certificate embedded in: C:\ProgramData\Package Cache\.unverified\vs_preclean_vs
    [1F64:1FC4][2012-09-12T08:02:02]: Error 0x80092009: Failed to verify signature of payload: vs_preclean_vs
    [1F64:1FC4][2012-09-12T08:02:02]: Failed to verify payload: vs_preclean_vs at path: C:\ProgramData\Package Cache\.unverified\vs_preclean_vs, error: 0x80092009. Deleting file.
    [1F64:1FC4][2012-09-12T08:02:02]: Error 0x80092009: Failed to cache payload: vs_preclean_vs

    To deal with the the error, please double check the following items:

    1). Make sure your VS2012 Premium installer is not corrupted, you can download one fresh one from the Microsoft official site here: http://www.microsoft.com/visualstudio/eng/products/visual-studio-premium-2012 
    2). The user account you are using to install VS2012 Premium should be one of the Administrators group.
    3). The user account should have full access to the C:\ProgramData\Package Cache folder.

    Thanks.


    Vicky Song [MSFT]
    MSDN Community Support | Feedback to us

    Thursday, September 20, 2012 8:07 AM
  • Hi,

    I am facing the same issue. Analyzed LogFile several times but no luck.

    I uploaded the cab file to skypedrive at : https://skydrive.live.com/redir?resid=9EECB4EC6253378D!107&authkey=!ABNSZ2EvssIQ50E

    Its nice to get a solution from your end.


    Shubh Computing LLP http://shubhcomputing.com

    Tuesday, October 16, 2012 8:21 PM
  • personally I get this problem too, and my ISO file was corrupted..

    I Used md5summer to check the SHA1 key and after another download its worked

    Wednesday, November 21, 2012 2:35 PM