Unable to take backup of cluster node RRS feed

  • Question

  • >> We have a cluster name ABC

    >> There are 2 nodes A and B

    > > We are taking backup of node B and it's giving the below error

    "A volume shadow copy service operation failed. Detailed error : The volume shadow copy operation failed with error 0x800423F0. View the events for more information."

    >> At TSM level we are getting the below error

    "04/29/2018 19:02:21     ANE4023E (Session: 131811, Node: ABC)  Error processing '\\ABC\q$\Cluster\0.hive.2.container': file input/output error (SESSION: 131811)"

    >> Took RDP with cluster name ABC and still same issue.

    >> Our backup team has already plan to update TSM from 6 to 7.1.8.

    Any suggestions on how to capture backup of cluster node , any configuration changes that needs to be made at TSM level ?

    Monday, April 30, 2018 2:59 PM