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Is MS Forms Pro part of MS 365? RRS feed

  • General discussion

  • We usually use Survey Monkey for surveys but someone suggested that 

    MS Forms Pro might be a better option.  Is it included in MS 365?

    Thursday, October 8, 2020 2:42 PM

All replies

  • MS Forms Pro has changed to "Dynamics 365 Customer Voice". Dynamics Customer Voice is included in some Dynamics 365 packages and can be purchased as an upgrade for M365 subscriptions. So Dynamics 365 Customer Voice is not included by default in M365 subscriptions. There is a possibility to get a free trial run of it, if you wish to test it out.

    • For a Dynamics 365 enterprise licensed tenant, 2,000 responses are free and the customer can choose to purchase additional responses in bundles of $100 for 2,000 responses per month.
    • For a Microsoft 365 licensed customer, there are no free responses included. The customer has to purchase responses in bundles of $100 for 2,000 responses per month.


    Thursday, October 8, 2020 4:00 PM
  • Yes, it is.
    Thursday, October 8, 2020 5:08 PM