SharePoint 2013 Workflow Issue

Question

Workflow gets suspended in Send an Email Action

RequestorId: 44060fc8-8ed0-f0c3-0000-000000000000. Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 500 {"Transfer-Encoding":["chunked"],"X-SharePointHealthScore":["0"],"SPClientServiceRequestDuration":["7"],"SPRequestGuid":["44060fc8-8ed0-f0c3-a19e-b750fb41d0cf"],"request-id":["44060fc8-8ed0-f0c3-a19e-b750fb41d0cf"],"X-FRAME-OPTIONS":["SAMEORIGIN"],"MicrosoftSharePointTeamServices":["15.0.0.4569"],"X-Content-Type-Options":["nosniff"],"X-MS-InvokeApp":["1; RequireReadOnly"],"Cache-Control":["max-age=0, private"],"Date":["Tue, 28 Jun 2016 17:01:08 GMT"],"Server":["Microsoft-IIS\/8.5"],"X-AspNet-Version":["4.0.30319"],"X-Powered-By":["ASP.NET"]} at Microsoft.Activities.Hosting.Runtime.Subroutine.SubroutineChild.Execute(CodeActivityContext context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)

Answer 1

http://sharepoint2013/_vti_bin/client.svc/sp.utilities.utility.SendEmail

Answer 2

Log File

http://pastebin.com/WWck4kU9

Answer 3

Hi ghsajith,

For troubleshooting the issue, you could check things below:

1. Check the people and group settings in site settings. Go to site settings->people and group settings->select one group you want to send email and click->then click group settings under settings-> in the group settings section, “Who can view the membership of the group?”, set to "Everyone".

2. Restart the SMTP server.

3. Remove and re-add the workflow.

For more detailed information, you could refer to the articles below.

SharePoint 2013 Workflow suspended error an unhandled exception occurred during the execution of the workflow instance.

http://www.enjoysharepoint.com/Articles/Details/sharepoint-2013-workflow-suspended-error-an-unhandled-exception-occurred-during-21010.aspx

SharePoint 2013 Designer workflow 500 Error in Send mail Activity.

http://designerworkflow.blogspot.sg/2014/02/error-requestorid-1ca8de59-3d62-782a.html

Best regards,

Sara Fan

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TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [e-mail].

Answer 4

Any workflow with Sending Email has issue

Exception: Resume this workflow 
RequestorId: b4215d63-c9bf-08e7-0000-000000000000. Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ArgumentNullException: Value cannot be null. Parameter name: Input at Microsoft.Activities.Hosting.Runtime.Subroutine.SubroutineChild.Execute(CodeActivityContext context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)

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Answer 5

Hi ghsajith,

For troubleshooting the issue, you could check things below:

1. Clear the SharePoint designer cache to check if it can work.

Clear SharePoint Designer 2013 Cache.

http://blah.winsmarts.com/2015-3-Clear_SharePoint_Designer_2013_Cache.aspx

2. Run SharePoint 2013 products configuration wizard to repair the SharePoint environment.

3. Do IIS Reset to check if it can work.

Best regards,

Sara Fan

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TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [e-mail].