locked
Videos don't play in Developer Preview

    Question

  • Have had Windows 8 Developer Preview installed for a few days and just noticed that videos are not playing.  Neither in Facebook or on YouTube.  They start, I get a snippet of audio and then all browsers freeze.  I have Silverlight installed.  Anyone else having problems?
    If all is not lost, where is it?
    Sunday, September 18, 2011 11:15 PM

Answers

  • Well, guess what I discovered.  Whenever I have one of the Metro UI's open and suspended, that, for some reason prevents videos from playing in Facebook when using Maxthon 3 browser.  I haven't checked IE or Firefox or Chrome yet but will and report back.  Does the same in Firefox and Chrome and it's Flash that's causing the problem
    If all is not lost, where is it?

    Thursday, September 29, 2011 12:48 AM
  • LarryE1946,

    Thank you for posting your feedback, we want to make sure we get the right info including your log files.  Can you also submit feedback using the Windows Feedback Tool from the Connect Site associated with your Windows Developer Preview program? If you’re an MSDN subscriber, the information on how to join the Connect program is included on the download page where you installed Windows Developer Preview.  There’s a link to the Connect site and an invitation code that you can click on to join using a Windows Live ID account. If you’re not an MSDN subscriber follow this limited use link to join the Connect program and then follow the steps here

    In case the link above gets messed up, the URL is below:

    ADD1-RY34-K4T4
    (https://connect.microsoft.com/site1147/InvitationUse.aspx?ProgramID=7221&InvitationID=ADD1-RY34-K4T4)

    The last link goes to: How do I install the Windows Feedback Tool and file a bug

    If there are any questions let us know.

    Thanks!

    • Marked as answer by LarryE1946 Thursday, September 29, 2011 7:14 PM
    Thursday, September 29, 2011 5:59 PM
    Answerer
  • Have no idea what is going on, but now videos are playing.  I just rebooted and they started playing.  I had rebooted several times yesterday and nothing, but today miracles happen.  LOL  Thanks for your help Dylan-Meeus.  I appreciate it.

     

    Have a great week.


    If all is not lost, where is it?
    Monday, September 19, 2011 2:47 PM

All replies

  • Is this using the MetroUI internet explorer? because this one does not support plugins! so this could be the issue.
    Try running the normal desktop IE.

    Regards,

    Dylan Meeus


    0x2B |~ 0x2B Blog : www.it-ca.net/blogdylan
    Monday, September 19, 2011 12:33 AM
  • Thanks for the response, but no, this is with the regular desktop IE.  Maxthon 3 and Maxthon 2 browsers and Firefox don't work either.  They all freeze and I have to use Task Manager to close.
    If all is not lost, where is it?
    Monday, September 19, 2011 12:49 AM
  • Reinstall the plugins, then get back to me.
    I had trouble with the browsers aswell ^^

    Regards,

    Dylan Meeus


    0x2B |~ 0x2B Blog : www.it-ca.net/blogdylan
    Monday, September 19, 2011 12:58 AM
  • Have no idea what is going on, but now videos are playing.  I just rebooted and they started playing.  I had rebooted several times yesterday and nothing, but today miracles happen.  LOL  Thanks for your help Dylan-Meeus.  I appreciate it.

     

    Have a great week.


    If all is not lost, where is it?
    Monday, September 19, 2011 2:47 PM
  • You're welcome Larry, enjoy Windows8! :)

    Regards,

    Dylan Meeus


    0x2B |~ 0x2B Blog : www.it-ca.net/blogdylan
    Monday, September 19, 2011 2:51 PM
  • Well, guess what I discovered.  Whenever I have one of the Metro UI's open and suspended, that, for some reason prevents videos from playing in Facebook when using Maxthon 3 browser.  I haven't checked IE or Firefox or Chrome yet but will and report back.  Does the same in Firefox and Chrome and it's Flash that's causing the problem
    If all is not lost, where is it?

    Thursday, September 29, 2011 12:48 AM
  • LarryE1946,

    Thank you for posting your feedback, we want to make sure we get the right info including your log files.  Can you also submit feedback using the Windows Feedback Tool from the Connect Site associated with your Windows Developer Preview program? If you’re an MSDN subscriber, the information on how to join the Connect program is included on the download page where you installed Windows Developer Preview.  There’s a link to the Connect site and an invitation code that you can click on to join using a Windows Live ID account. If you’re not an MSDN subscriber follow this limited use link to join the Connect program and then follow the steps here

    In case the link above gets messed up, the URL is below:

    ADD1-RY34-K4T4
    (https://connect.microsoft.com/site1147/InvitationUse.aspx?ProgramID=7221&InvitationID=ADD1-RY34-K4T4)

    The last link goes to: How do I install the Windows Feedback Tool and file a bug

    If there are any questions let us know.

    Thanks!

    • Marked as answer by LarryE1946 Thursday, September 29, 2011 7:14 PM
    Thursday, September 29, 2011 5:59 PM
    Answerer
  • Are you sure it isn't a video using Flash.No plug-ins are supported on Windows 8. However you can use Chrome!

    Thursday, September 29, 2011 6:49 PM
  • Thank you very much Eric.  All reported.  Hope I gave enough information.
    If all is not lost, where is it?
    Thursday, September 29, 2011 7:14 PM
  • It happens in Chrome also.  Tried Chrome, Firefox and Maxthon 3 and IE.
    If all is not lost, where is it?
    Thursday, September 29, 2011 7:20 PM