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Failing Certification 3.2 Every Time

    Question

  • I made a very simple app with the latest Construct 2 version.

    I keep failing 3.2 requirement - the app crashes on launch, randomly, or repeatedly. But I've testing this app on my desktop and 2 laptops running 8.1.

    I tried researching everything I can in these crummy error logs. They tell me nothing about when the app is crashing or how, from what I can tell.

    Version=1
    EventType=WWAJSE
    EventTime=130284354904599872
    Consent=1
    UploadTime=130284354904912382
    ReportIdentifier=738b56c0-48e1-11e3-8251-20689d3a60bf
    IntegratorReportIdentifier=738b56c1-48e1-11e3-8251-20689d3a60bf
    Response.BucketId=TestBucket
    Response.BucketTable=4
    Response.LegacyBucketId=TestBucket
    Response.type=4
    Sig[0].Name=PackageFullPath
    Sig[0].Value=53008OmegaNemesis28.XboxMatch_1.1.23.1_neutral__ysc49nxz5q3vg
    Sig[1].Name=AppName
    Sig[1].Value=App
    Sig[2].Name=RestrictedStackHash
    Sig[2].Value=151d
    Sig[3].Name=ExceptionType
    Sig[3].Value=8
    Sig[4].Name=Filename
    Sig[4].Value=ms-appx:////53008omeganemesis28.xboxmatch//c2runtime.js
    Sig[5].Name=SourcePosition
    Sig[5].Value=17678_17
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.3.9600.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    State[1].Key=Headless.2ndLevelConsentNeeded
    State[1].Value=1
    File[0].CabName=ErrorInfo.2420.3648.txt
    File[0].Flags=65538
    File[0].Type=5
    File[0].Buffer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    File[1].CabName=AppXManifest.xml
    File[1].Path=AppXManifest.xml
    File[1].Flags=65538
    File[1].Type=5
    File[1].Original.Path=C:\Program Files\WindowsApps\53008OmegaNemesis28.XboxMatch_1.1.23.1_neutral__ysc49nxz5q3vg\AppXManifest.xml
    File[2].CabName=WERInternalMetadata.xml
    File[2].Path=WER7B29.tmp.WERInternalMetadata.xml
    File[2].Flags=327682
    File[2].Type=5
    File[2].Original.Path=C:\Users\TestVendor\AppData\Local\Temp\WER7B29.tmp.WERInternalMetadata.xml
    FriendlyEventName=App unhandled script exception
    ConsentKey=WWAJSE
    AppName=Xbox Match
    AppPath=C:\Windows\System32\WWAHost.exe
    ApplicationIdentity=00000000000000000000000000000000
    

    If this isn't enough, I've uploaded the capx and the error logs here

    Monday, November 11, 2013 3:54 AM

All replies

  • I don't see any crash dumps in the information.  Do you have that?

    Matt Small - Microsoft Escalation Engineer - Forum Moderator
    If my reply answers your question, please mark this post as answered.

    NOTE: If I ask for code, please provide something that I can drop directly into a project and run (including XAML), or an actual application project. I'm trying to help a lot of people, so I don't have time to figure out weird snippets with undefined objects and unknown namespaces.

    Monday, November 11, 2013 8:24 PM
    Moderator
  • One thing that may help is using MarkedUp analytics and logging on crash:  https://markedup.com/docs/logging-crashes

    I failed certification due to crashes once and never had to look at any log files. The MarkedUp log browser showed me the JS error message and file it originated in, which in my case was more than enough to find the source of the bug.

    Note: if your app doesn't already declare Internet connection, you'll have to enable that, which means you'll have to provide a privacy policy in order to pass certification.

    Tuesday, November 12, 2013 7:10 PM