Kinect Service Stop Working RRS feed

  • Question

  • Hi, I have the Kinect with the adapter for using in Windows since around 1.5 years. 

    Some days ago Kinect started losing service: It is random and usually service comes back by itself in some seconds, but then I lose the application I am working on.

    When losing service, first, the infrared lights turn off, then the RGB cam turns off too. Sometime after, it comes back. The light in the Kinect adapter keeps white all the time, meaning that Kinect is powered and connected.

    I would like to know if you guys have any idea of where the problem can be. It is maybe a cable or the Kinect itself. Any opinion would help because I do not have another Kinect to test with the cables or vice-versa. 

    Wednesday, February 24, 2016 6:04 PM