SharePoint 2013 - Another Bizarre Problem - Scheduled Jobs RRS feed

  • Question

  • Sharepoint 2013

    Have configured some Information Management Policies

    Have a sample policy set up so that when a document of a particular Sharepoint type is added to a library, it should be declared a Record

    So the policy is simply "Created Date + 0 days" >> Declare Record.    Very simple.

    Tried to test by adding a document, but the document is not being Declared a record. Do some Googling and find that two Scheduled Jobs are required. 1) "Information Policy management" 2) "Expiry management"

    So I configure these jobs to run every 2 minutes and every 10 minutes, respectively.

    Reviewing the jobs in Central Administration > Monitor shows that each of the jobs is definitely being Scheduled.

    In other words, both Jobs are listed under "Scheduled Jobs" and the "Next Run" date/time IS being shown correctly and IS updating.

    However, the jobs do not appearing to be running at all since 1) No job history is being generated and 2) the Policies are not being applied to documents.

    I am seriously despairing of SharePoint

    Any ideas for troubleshooting very gratefully received.....

    Sunday, February 24, 2013 7:38 PM


  • I don't think the policies will work if you configure them to start 0 days after the Created Date.  Try changing the trigger to 1 Day and see if that helps.  I understand you want it to happen when the item is created, but I don't think the timer jobs will pick it up on that timing.  If it works at 1 day, but not 0 then you'll have to look for a different way to do it.  Either Workflows or Event receivers would work with that timing, but I don't think management policies will.

    Paul Stork SharePoint Server
    MVP Principal Solutions Architect: BlueChip Consulting Group
    Blog: http://dontpapanic.com/blog
    Twitter: Follow @pstork
    Please remember to mark your question as "answered" if this solves your problem.

    • Marked as answer by Qiao Wei Thursday, March 7, 2013 9:57 AM
    Sunday, February 24, 2013 7:58 PM