Hi msKteacher,
Thanks for your post.
According to your description,I suggest that you can try to uninstall previous version and then install Smart Notebook 11.
And this forum is to discuss problems of Smart Device Development forums . Your question is not related to the topic of this forum.
You can can consult your issue to
Here for more efficient responses.
Hope this helps you.
Best Regards,
Eileen ni
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.