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New submission of Windows Store App not updating automatically

    Question

  • We recently uploaded a new 'submission' of one of our store apps.  The submission passed certification and in our Dev Dashboard it denotes that it is "In the store". However the users who have the previously version are not receiving the updated app. This is true even thou on the tablets have Auto Updates are enabled.

    If I uninstall the previous version from a Tablet and reinstall form the store then I get the new version, so I know the new version is in the store.

    Any ideas as to why the users are not receiving the updated version?


    andy.

    Thursday, July 9, 2015 7:22 PM