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COMException (0x800AC472) RRS feed

  • Question

  • Dear,

    In the MDS GUI, when downloading the data to excel, we are experiencing an error: "Exception from HRESULT: 0x800AC472".

    Everything was working fine, and for other users (same security) it still does.
    Also via the excel ribbon > masterdata > connecting to the entity/data still workt.

    When checking the windows updates, no updates has been done.

    Also installing SQL2016 MDS SP2 did not work.

    Here is the detail of the error, hopefully someone has an idea.

    Excel Client Side Error Log:
    System.Runtime.InteropServices.COMException (0x800AC472): Exception from HRESULT: 0x800AC472
       at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
       at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
       at System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)
       at Microsoft.MasterDataServices.ExcelAddInCore.DataView.<>c__DisplayClass6d.<LoadData>b__6b(IAsyncResult ar)
       at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

    DatabaseSchemaVersion
    13.2.0.0

    SQLServerVersion
    Microsoft SQL Server 2016 (SP2) (KB4052908) - 13.0.5026.0 (X64)
            Mar 18 2018 09:11:49
            Copyright (c) Microsoft Corporation
            Enterprise Edition: Core-based Licensing (64-bit) on Windows Server 2012 R2 Standard 6.3 <X64> (Build 9600: ) (Hypervisor)

    ProductVersion
    13.2.0.0

    CompatibilityLevel
    110

    OSVersion
    Microsoft Windows Server 2012 R2 Standard

    Excel Version
    16.0.10325.20118

    Excel Add-in Version
    13.0.2121.20

    Thanks in advance,

    Best regards, Bram

    Friday, August 31, 2018 2:31 PM

All replies

  • Did you ever get a response or resolution to this?  I have some users experiencing this when they open an Entity from the Excel Add-In Explorer.  Would love to hear how you resolved!
    Wednesday, May 8, 2019 11:31 PM