On newly published VM offering, getting 'Subscription is not authorized to access VMImage' on deploy from portal

Question

Getting this deployment error on a freshly published VM offering to the Azure Marketplace portal, even though I could successfully deploy the "preview" image before and after our admin pushed "go live" on the admin portal. How  to get past this?

Querying the image of 'juniper-networks:vmx-services-gateway-byol:vmx-services-gateway-byol:18.3.2' failed for an error 'Subscription is not authorized to access VMImage: /Subscriptions/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxx/Providers/Microsoft.Compute/Locations/westus/Publishers/juniper-networks/ArtifactTypes/VMImage/Offers/vmx-services-gateway-byol/Skus/vmx-services-gateway-byol/Versions/18.3.2.'. Configuring plan settings will be skipped Deployment failed. Correlation ID: cd98aa68-9072-41c3-acd3-2c5f8328adfc. {   "error": {     "code": "SubscriptionNotAuthorizedForImage",     "message": "The subscription is not authorized.",     "target": "imageReference"   } }

Answer 1

Thanks for reaching out!The Azure Marketplace team and community are active and answering questions on https://www.microsoftpartnercommunity.com/t5/Microsoft-AppSource-and-Azure/bd-p/2222 .  I would suggest you to post your question there instead so that you would get an expert answer.

Also please note that as it is public forum, I would suggest not to share PII data like subscription Id, email etc.