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Basic key and overage billing RRS feed

  • Question

  • I have a question regarding how Microsoft goes about billing an organization using a 'Basic' key. Let's assume a company has a Basic key and using it for a mobile app. Now at some point in the future the number of transactions exceeds the free limit (currently 50,000 transactions/day correct?), and so:

    1) How does Microsoft go about billing the company? Do they simply send an email indicating that a paid option is required?

    2) Is the organization liable for the overage incurred while using the Basic key, and thus required to make payment on that overage?

    3) Are services immediately suspended for that key until payment is facilitated? Or is there some grace period or grace number of requests?

    This question is meant so as to set expectations for clients. A concern was raised that if one day it's discovered that the usage greatly exceeded the normal day-to-day usage (e.g. an app suddenly/mysteriously goes viral type of thing), that a phenomenal cost might be incurred.

    Thanks.

    Thursday, July 18, 2013 7:45 PM

Answers

  • The following is how these types of situations are generally handled but may change over time.

    When you created your account you don't provide any payment details so there is no way to be billed without notice. If you exceed the usage limits regularly you will likely find that the service starts returning empty results as your account will be rate limited. If this continues for a period of time your account will likely be highlighted, emails will likely be sent out to the email on file from the Bing Maps team requesting you to contact them to sort out licensing. If an agreement is not made and no licensing is put in place but the usage continues to be high then the account will likely be turned off.

    All that said users can easily monitor their usage through the Usage reports in the Bing Maps portal. Here is a good blog post on this topic. http://www.bing.com/blogs/site_blogs/b/maps/archive/2012/02/01/bing-maps-reporting-tips.aspx

    Also consider using sessions in your application to optimize the usage transactions.


    http://rbrundritt.wordpress.com

    • Proposed as answer by Ricky_Brundritt Friday, July 19, 2013 11:06 AM
    • Marked as answer by ITMAGE Friday, July 19, 2013 3:46 PM
    Friday, July 19, 2013 11:06 AM

All replies

  • The following is how these types of situations are generally handled but may change over time.

    When you created your account you don't provide any payment details so there is no way to be billed without notice. If you exceed the usage limits regularly you will likely find that the service starts returning empty results as your account will be rate limited. If this continues for a period of time your account will likely be highlighted, emails will likely be sent out to the email on file from the Bing Maps team requesting you to contact them to sort out licensing. If an agreement is not made and no licensing is put in place but the usage continues to be high then the account will likely be turned off.

    All that said users can easily monitor their usage through the Usage reports in the Bing Maps portal. Here is a good blog post on this topic. http://www.bing.com/blogs/site_blogs/b/maps/archive/2012/02/01/bing-maps-reporting-tips.aspx

    Also consider using sessions in your application to optimize the usage transactions.


    http://rbrundritt.wordpress.com

    • Proposed as answer by Ricky_Brundritt Friday, July 19, 2013 11:06 AM
    • Marked as answer by ITMAGE Friday, July 19, 2013 3:46 PM
    Friday, July 19, 2013 11:06 AM
  • Thanks Ricky, much appreciated.

    Friday, July 19, 2013 3:58 PM