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[ CSP ] : what happens to the licenses whenever CSP customer decreases the license? RRS feed

  • Question

  • Hi,

    what happens to the licenses whenever CSP customer decreases the license?

    How will the refund happens ?

    can CSP Reseller, resell those returned licenses to someone else?

    Regards,

    BG

    Wednesday, January 20, 2016 1:36 PM

Answers

  • Licenses are billed to the CSP partner monthly in arrears. When the CSP partner reduces the licenses on a customer, the billing to the CSP partner is reduced for that month and going forward.

    There is no refund and those licenses cannot be resold directly as they were not pre-purchased by the CSP partner.

    Regards,
    Paul

    Wednesday, January 20, 2016 4:18 PM
    Moderator