Synchronization icon is missing in Powerpoint when user moved to Windows 10 from Windows 7 RRS feed

  • Question

  • Hi,

    We have one SharePoint 2010 based application which allows user to create slides/presentations inside different slide libraries. When user connects to this SharePoint site from Windows 7 machine having Office 365 ProPlus installed, and open any presentation then inside the presentation, we can see synchronization icon available for few of the slides wherever updates are available.


    When users are viewing same file using new computer having Windows 10 then this synchronization icon doesn't appear. 

    I hope this is no issue as such with the SharePoint 2010 based system. it looks like some settings or plug-ins are missing on new computer. When we quickly checked the Office 365 version then on old computer it was 'Version 1803 (Build 9126.2295 Click-To.Run) whereas on new computer we have 'Version 1808 (Build 10730.20264 Click-To-Run).

    We want to make sure this synchronization icon appears on the new computer as well running Windows 10. Please advise if any plug-ins or tools we are missing.

    Sanjay Nipane

    • Edited by Sanjay Nipane Tuesday, February 19, 2019 2:57 PM title changed
    Tuesday, February 19, 2019 1:24 PM

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