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Missing Volume/Disk in Disk Management from Portable Harddrive

    Question

  • Hi,

    I just bought a new Hitachi USB 3.0 drive, connected it up but it fails to appear in my computer, diskpart or disk management.

    In device manager it appears as a disk: SCSI Disk Device, using disk.sys, EhStorClass.sys and partmgr.sys as drivers.

    It works fine on my copy of Windows 7.

    When I try to populate Volumes in the device manager, nothing appears.

    The drive is on (LED indicator) and is spinning.

    Under events in device manager I get the info: "Device SCSI\Disk&Ven_Hitachi&Prod_Touro_Mobile_Pro\000000 was configured with disk.inf (disk_install.NT)."

     

    Ideas? Fixes?

     

    Thanks,

     

    shaananc

    Power On  IT

    Monday, November 14, 2011 7:38 AM

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