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Excel 2010- msvcr90.dll missing-- Start Menu shortcut RRS feed

  • Question

  • This is a Windows 2008 R2 Server- Standard with MS Office 2010 installed.

    Problem started with a plugin that needs to be launched using Excel in Citrix session.

    When testing locally on the server though we have found out:-

    Excel launches without any error if Start>Run>Excel.exe

    Excel errors out with Start Menu shortcut

    ---------------------------
    EXCEL.EXE - System Error
    ---------------------------
    The program can't start because MSVCR90.dll is missing from your computer. Try reinstalling the program to fix this problem. 
    ---------------------------
    OK   
    ---------------------------

    I captured 2 procmon logs and the failed attempt never looks in C:\Windows\Winsxs

    If we add C:\Windows\winsxs\x86... to the PATH we end up with 

    ---------------------------

    Microsoft Visual C++ Runtime Library
    ---------------------------
    Runtime Error!

    Program: C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE

    R6034

    An application has made an attempt to load the C runtime library incorrectly.
    Please contact the application's support team for more information.


    ---------------------------
    OK   
    ---------------------------

    Tuesday, October 21, 2014 10:19 AM