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How to update the AT&T data plan when AT&T Connection Manager does not work? RRS feed

  • Question

  • After updating my Build tablet to the Release Preview, the AT&T connection manager available in the Windows store does not work properly. It displays a message stating that the application needs an AT&T SIM card, which the tablet has.

    I can still connect to the AT&T 3G network because my existing data plan coupon is still active, but it will expire tomorrow, and I am wondering how to add the new coupon without the Communication Manager app.

    Is there a specific web site to go to?

    Thanks,

    JD

    Thursday, June 14, 2012 9:21 PM

All replies

  • Yes, the web site is actually at the bottom of the E-mail.   http://buyasession.att.com/  I searched the main at&t site for a half hour without finding it, then I noticed it was right at the bottom of the e-mail!
    • Marked as answer by JD3027 Saturday, June 16, 2012 12:02 AM
    • Unmarked as answer by JD3027 Saturday, June 16, 2012 12:02 AM
    Friday, June 15, 2012 1:25 AM
  • Awesome. The only change to the URL is that it's accessed via https

    Thanks a lot!

    • Proposed as answer by -EinarEditor Friday, June 22, 2012 2:14 PM
    Saturday, June 16, 2012 12:02 AM
  • The AT&T application should be functioning now. If you still get the you need and AT&T sim message, go to Devices and printers on the desktop and hit F5. You should see the AT&T icon in the Network dialog if the metadata installation was successful.

    Tripp

    Monday, June 25, 2012 12:28 AM