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KB3194721 (Security Update for SQL Server 2012 Service Pack 3 GDR) fails with error code 84B10001

    Question

  • KB3194721 (Security Update for SQL Server 2012 Service Pack 3 GDR) fails with error code 84B10001

    The machine is running Windows Server 2008 R2 Standard with Service Pack 1

    Any assistance would be appreciated.


    • Edited by Dan W Scott Tuesday, January 31, 2017 3:32 PM Added Operating System Info
    Tuesday, January 31, 2017 3:27 PM

Answers

  • The most important logs to look at initially are the Detail logs. When installing a patch there can be multiple Detail.txt logs files. One in the main log session folder (the folder in the form YYYYMMDD_HHMMSS). Inside the log session folder may be additional child folders (one for shared features that are patched, and one for the instance(s) that is\are patched).

    Could you gather the detail logs and put them on a cloud share (ie. OneDrive) and share out a URL?


    This posting is provided "AS IS" with no warranties, and confers no rights.

    • Marked as answer by Dan W Scott Tuesday, January 31, 2017 8:14 PM
    Tuesday, January 31, 2017 6:31 PM
    Moderator

All replies

  • Hi Dan,

    Can you please share the logs from the failed patch install? They can be found under "%programfiles%\Microsoft SQL Server\110\Setup Bootstrap\Log".

    Thanks,

    Jeff


    This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, January 31, 2017 4:53 PM
    Moderator
  • Sure.

    Which ones ?

    And how ?

    Tuesday, January 31, 2017 6:10 PM
  • The most important logs to look at initially are the Detail logs. When installing a patch there can be multiple Detail.txt logs files. One in the main log session folder (the folder in the form YYYYMMDD_HHMMSS). Inside the log session folder may be additional child folders (one for shared features that are patched, and one for the instance(s) that is\are patched).

    Could you gather the detail logs and put them on a cloud share (ie. OneDrive) and share out a URL?


    This posting is provided "AS IS" with no warranties, and confers no rights.

    • Marked as answer by Dan W Scott Tuesday, January 31, 2017 8:14 PM
    Tuesday, January 31, 2017 6:31 PM
    Moderator
  • Thank you for your help.

    My boss has decided to open a ticket with MSFT.

    Tuesday, January 31, 2017 8:14 PM