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WSUS SP2 reporting issues on new server RRS feed

  • Question

  • Good day,

    I am having issues with both KB2720211 and KB2734608. In our school district environment we have been using a 2003 SP2 server to manage WSUS duties.  That server is currently at WSUS v3.2.7200.251.

    We are in the process of moving to a VMWare environment in which I have setup the WSUS role on a 2008 R2 server.  This server currently stands at v3.2.7200.226. After installing the role and configuring WSUS, KB2720211 apparently automatically updated the server, at which time I had the same issue as many have had with that patch wherein I could not open the WSUS console.  I tried many of the various fixes that were suggested here on Technet and other sites to no avail.  I removed the role, DB, etc. and started over.

    Group policies have been edited to point all clients to this new server. It has been about a week now and we currently have 820 of our 1405 active directory computers in 9 computer groups connecting to this new server and only 59 of which are reporting. None appear to have installed any of the June 2013 security patches.

    I have tried manually installing both patches, following the steps on their respective pages and both have failed. In both instances I received the generic “Installation success or error status: 1603” within the MySetup.log which I will post below.  Any and all assistance/suggestions are welcome and very much appreciated.

    Thank you,

    Barry

    ********************************************************************************

    KB2720211
    MSI (s) (1C:48) [08:13:05:310]: Product: Windows Server Update Services 3.0 SP2 - Update 'Hotfix for Widows Server Update Services 3.0 SP2 (KB2720211)' could not be installed. Error code 1603. Additional information is available in the log file C:\MySetup.log.

    MSI (s) (1C:48) [08:13:05:310]: Windows Installer installed an update. Product Name: Windows Server Update Services 3.0 SP2. Product Version: 3.2.7600.226. Product Language: 0. Manufacturer: Microsoft Corporation. Update Name: Hotfix for Widows Server Update Services 3.0 SP2 (KB2720211). Installation success or error status: 1603.

    MSI (s) (1C:48) [08:13:05:310]: Note: 1: 1729
    MSI (s) (1C:48) [08:13:05:310]: Product: Windows Server Update Services 3.0 SP2 -- Configuration failed.
    MSI (s) (1C:48) [08:13:05:310]: Windows Installer reconfigured the product. Product Name: Windows Server Update Services 3.0 SP2. Product Version: 3.2.7600.226. Product Language: 0. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.
    MSI (s) (1C:48) [08:13:05:310]: Attempting to delete file C:\Windows\Installer\13bd632c.msp
    MSI (s) (1C:48) [08:13:05:310]: Unable to delete the file. LastError = 32
    MSI (s) (1C:48) [08:13:05:310]: Deferring clean up of packages/files, if any exist
    MSI (s) (1C:48) [08:13:05:310]: Attempting to delete file C:\Windows\Installer\13bd632c.msp
    MSI (s) (1C:48) [08:13:05:310]: MainEngineThread is returning 1603
    MSI (s) (1C:80) [08:13:05:325]: RESTART MANAGER: Session closed.
    MSI (s) (1C:80) [08:13:05:325]: No System Restore sequence number for this installation.
      === Logging stopped: 6/18/2013  8:13:05 ===
    MSI (s) (1C:80) [08:13:05:325]: User policy value 'DisableRollback' is 0
    MSI (s) (1C:80) [08:13:05:325]: Machine policy value 'DisableRollback' is 0
    MSI (s) (1C:80) [08:13:05:325]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (1C:80) [08:13:05:325]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (1C:80) [08:13:05:325]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (1C:80) [08:13:05:325]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (1C:80) [08:13:05:325]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (1C:80) [08:13:05:325]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (1C:80) [08:13:05:325]: Restoring environment variables
    MSI (s) (1C:80) [08:13:05:325]: Destroying RemoteAPI object.
    MSI (s) (1C:B4) [08:13:05:325]: Custom Action Manager thread ending.
    MSI (c) (78:84) [08:13:05:325]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (78:84) [08:13:05:325]: MainEngineThread is returning 1603
      === Verbose logging stopped: 6/18/2013  8:13:05 ===

    ********************************************************************************

    KB2734608
    MSI (s) (D8:70) [09:47:11:079]: Product: Windows Server Update Services 3.0 SP2 - Update 'Hotfix for Widows Server Update Services 3.0 SP2 (KB2734608)' could not be installed. Error code 1603. Additional information is available in the log file C:\MySetup.log.

    MSI (s) (D8:70) [09:47:11:080]: Windows Installer installed an update. Product Name: Windows Server Update Services 3.0 SP2. Product Version: 3.2.7600.226. Product Language: 0. Manufacturer: Microsoft Corporation. Update Name: Hotfix for Widows Server Update Services 3.0 SP2 (KB2734608). Installation success or error status: 1603.

    MSI (s) (D8:70) [09:47:11:080]: Note: 1: 1729
    MSI (s) (D8:70) [09:47:11:080]: Product: Windows Server Update Services 3.0 SP2 -- Configuration failed.
    MSI (s) (D8:70) [09:47:11:080]: Windows Installer reconfigured the product. Product Name: Windows Server Update Services 3.0 SP2. Product Version: 3.2.7600.226. Product Language: 0. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.

    MSI (s) (D8:70) [09:47:11:081]: Attempting to delete file C:\Windows\Installer\4f011a.msp
    MSI (s) (D8:70) [09:47:11:081]: Unable to delete the file. LastError = 32
    MSI (s) (D8:70) [09:47:11:082]: Deferring clean up of packages/files, if any exist
    MSI (s) (D8:70) [09:47:11:082]: Attempting to delete file C:\Windows\Installer\4f011a.msp
    MSI (s) (D8:70) [09:47:11:084]: MainEngineThread is returning 1603
    MSI (s) (D8:6C) [09:47:11:087]: RESTART MANAGER: Session closed.
    MSI (s) (D8:6C) [09:47:11:087]: No System Restore sequence number for this installation.
      === Logging stopped: 6/18/2013  9:47:11 ===
    MSI (s) (D8:6C) [09:47:11:087]: User policy value 'DisableRollback' is 0
    MSI (s) (D8:6C) [09:47:11:087]: Machine policy value 'DisableRollback' is 0
    MSI (s) (D8:6C) [09:47:11:088]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (D8:6C) [09:47:11:088]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (D8:6C) [09:47:11:088]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (D8:6C) [09:47:11:088]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (D8:6C) [09:47:11:088]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (D8:6C) [09:47:11:088]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (D8:6C) [09:47:11:089]: Restoring environment variables
    MSI (s) (D8:6C) [09:47:11:092]: Destroying RemoteAPI object.
    MSI (s) (D8:E4) [09:47:11:092]: Custom Action Manager thread ending.
    MSI (c) (F8:70) [09:47:11:093]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (F8:70) [09:47:11:094]: MainEngineThread is returning 1603
      === Verbose logging stopped: 6/18/2013  9:47:11 ===

    Tuesday, June 18, 2013 7:29 PM