Cannot run game app - DX 11 10.0 required error - Windows 10 VDI RRS feed

  • Question

  • I created a VM using the NV6_Promo build in order to take advantage of the GPU. I do a lot of photo editing and media creation as well as wanting to try this out for Cloud Gaming. It is probably more costly than other services, so this is mainly for testing to see how the new Windows 10 Pro build works.

    I've seen a lot of people setting up the Server builds to work for gaming, and have used other services that offer Win10 VDIs like Shadow and had now issues. This leads me to think I am missing something, or using the wrong build - although it feels like it should work.

    I got it composed and logged in and downloaded the game (Fortnite in this case) and get a Need DX11 option 10.0 error. I've seen this is an older error from back in the Win7 days, so was a bit surprised. I confirmed that the graphics driver was showing DX12 and 10.0 as an option as well all the others, but attempted to update the driver anyway. It installed the NVidia drivers through the extension, but when I attempted to play with those settings I got a message telling me that I'm not using an NVidia GPU for my display. I'd thought maybe this was due to RDP connection, but that doesn't appear to be a problem for most people.

    I know I'm missing something, and I am hoping one of you can slap the sense into me and get this going.

    Tuesday, November 19, 2019 3:10 PM

All replies

  • If you are looking to game using Azure you should start here: 


    The majority of gaming in the cloud is hosting the game. Not physically connecting to a VM to play. 

    Simply creating VM and installing a game will not allow you to play it. Especially over an RDP connection. There is not near enough bandwidth to properly game. 

    Some people might have configured a way of doing so but we don't have anything official on setting up a game and using the RDP connection to play it. I would suggest looking at some of the 3rd party blogs on getting it setup. Even if it is not technically supported does not mean you can't make it work :) 

    For example, this blog seems to have found a creative way to make it work


    Tuesday, November 19, 2019 7:33 PM
  • Hello,

    Any update on the issue?

    If the suggested response helped you resolve your issue, do click on "Mark as Answer" and "Up-Vote" for the answer that helped you for benefit of the community.

    Tuesday, November 26, 2019 10:59 AM
  • Hello,

    Any update on the issue?

    Friday, November 29, 2019 9:55 AM