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OneDrive Isn't signed in RRS feed

  • Question

  • Hello,

    We are using the FSlogix Office Container to redirect the OneDrive cache for our non-persistent VDI environment. We are only using the FSLogix Office Container, so there is no Profile Container.

    During a VDI session users will perform their initial OneDrive login, and their cache does appear to be going to the OneDrive folder in the Office Container.  Users are not signing out of OneDrive when ending their VDI session. Then during their subsequent new sessions to VDI they receive a dialog box stating, “OneDrive isn’t signed in  Please enter your sign-in info to start syncing again”, with an OK and Close button. If you click OK, then OneDrive signs in automatically without issue. The Close button closes the dialog box and OneDrive does not sign in. 

    Is there something not being redirected by FSlogix to the Office container that would cause this dialog box to appear, and not allow an automatic sign-in? Any suggestion as to how to keep that dialog box form appearing?

    I do not see this prompt with our persistent environment where the user profile remains. So, is there some sort of credential token in the profile for OneDrive, that is getting wiped in the non-persistent environment?  

    We are on FSLogix 2.9.7237.48865

    Any insight and guidance is greatly appreciate.



    • Edited by Petbr33 Friday, August 7, 2020 8:46 PM
    Friday, August 7, 2020 8:43 PM

All replies

  • Petbr33, we are having this same issue among other things.  In our case, we are using both OneDrive containers and Profile containers.  We noticed they receive the error on their very next (subsequent) logon, as you described, but after they re-enter their credentials upon their "second" log-on, they are no longer prompted for it for future logons (upon third logon, fourth logon, etc).

    We are also running non-persistent (Citrix VDA).  Server 2019, latest versions of FSLogix and OneDrive.

    Monday, August 17, 2020 9:50 PM
  • We have seen the same thing with the last 2 versions of FSLogix.

    Non-persistent VDI (Xendesktop 7.15 LTSR)

    We use both profile and office container - and have onedrive data in the office container.

    There is no real pattern in when it happens, and user can just press the "Log on" button, and everything runs again.


    Monday, November 30, 2020 7:58 AM
  • We were able to resolve this issue once we got our environment hybrid joined with Azure AD and set this policy to silent configure OneDrive: Enabling this policy sets the following registry key value to 1.[HKLM\SOFTWARE\Policies\Microsoft\OneDrive]"SilentAccountConfig"="dword:00000001"
    Tuesday, December 1, 2020 8:09 PM
  • We were able to resolve this issue once we got our environment hybrid joined with Azure AD and set this policy to silent configure OneDrive: Enabling this policy sets the following registry key value to 1.[HKLM\SOFTWARE\Policies\Microsoft\OneDrive]"SilentAccountConfig"="dword:00000001"
    Tuesday, December 1, 2020 8:09 PM