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Did anyone receive payment in August RRS feed

  • Question

  • It's 16th of August and my money is still in upcoming. Is it only me or Microsoft have delayed the payment this month?
    Wednesday, August 16, 2017 6:26 AM

All replies

  • On which day do you usually receive payment?
    Wednesday, August 16, 2017 6:43 AM
  • Hello,

    According to Number of days for payments to reach payout account:

    We typically send any payment due in a given month by the 15th day of that month but it will take additional time for the payment to reach your account. The amount of days will vary depending on the payment method we use for your account, as described below:

    Payment method       Number of days to reach payout account
    PayPal 1 business day
    ACH/SEPA 2-3 business days
    Wire Transfer 7-10 business days

    If you have any question about your payment, please create a support ticket here: http://aka.ms/storesupport .

    You could choose Payout as your Issue type and click "Submit an incident".

    Best regards,

    Mattew Wu


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Wednesday, August 16, 2017 8:50 AM
  • The payment creation date was on Aug 8. So by now the money should have been sent.
    • Edited by pantipan Wednesday, August 16, 2017 10:29 AM
    Wednesday, August 16, 2017 10:28 AM
  • No payment for me too. It's still in Upcoming section.
    Wednesday, August 16, 2017 7:23 PM
  • Hi all,

    Payouts has been released on 18th and 19th of August so you should see them next week from that time.

    Russia and Ukraine payouts were delayed a few days. If your payout not receiving is not for Russia and Ukraine, please post here or create a support ticket: http://aka.ms/storesupport

    Best regards,

    Mattew Wu 



    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Monday, August 21, 2017 8:06 AM
  • Hello,

    My money is still in upcoming. And I am not from Russia nor from Ukraine. 


    • Edited by pantipan Wednesday, August 23, 2017 6:24 AM
    Wednesday, August 23, 2017 6:24 AM
  • I'm having exactly the same problem. It's 28th of August but my money is still in upcoming.
    Monday, August 28, 2017 4:18 PM
  • Did anyone receive payment this month? My money is in upcoming since last month but they updated the date and it shows that they are in upcoming from 4th of September.  I am receiving my payment via PayPal which is taking 1 day to transfer, 10 days have passed since 4th of September. I have written several times to the support and he is telling me that he is waiting for the commerce team to solve this issue. What is taking them so long? Can someone from the forum help me?
    Wednesday, September 13, 2017 10:18 AM
  • I am having the same issue with 1 difference, the support told me that everything is fine and I should wait for the payment to come but still nothing ...
    Wednesday, September 13, 2017 10:22 AM