MSN - Picture images and page structure have failed to present.


  • As of today - 11 July 2013 - there are problems with the display of media images (pictures) on MSN pages. The structure of the pages is still intact on Internet Explorer 10 (minus images accompanying stories) but page structure has totally failed to present on other browsers such as earlier versions of IE and also Google Chrome and Firefox, leaving what's reported as mere index lists of news with no structure or images. Can you tell why this is happening and if it can be sorted ? Thank you. (11 July 2013)

    Thursday, July 11, 2013 10:49 AM

All replies

  • I agree - many users I support that have IE 9 cannot display properly - all issues reported today (11th July 2013). Tried resetting IE and clearing the cache with no success. On Windows 8, IE 10 does display without the media images- I think it is overloaded because too many people checking the cricket scores of the Ashes! Kind Regards fosseitsl
    Thursday, July 11, 2013 1:01 PM
  • Unfortunately your post is off topic here, in the MSDN Subscriptions feedback forum, because it is not feedback regarding the MSDN Subscription. This is a standard response I’ve written up in advance to help many people (thousands, really.) who happen to post their question in my forum, but please don’t ignore it.  The links provided below I’ve collected to help with many issues we’ve seen.

    For technical issues with Microsoft products that you would run into as an end user of those products, one great source of info and help is, which has sections for Windows, Hotmail, Office, IE, and other products.   Office related forums are also here:

    For Technical issues with Microsoft products that you might have as an IT professional (like more technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at, and search for your product name.

    For issues with products you might have as a Developer (like how to talk to APIs, what version of software do what, or other developer issues), you should head to the MSDN discussion forums at, and search for your product or issue.

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    If you really think your issue is related to the MSDN Subscription, and I screwed up, I apologize!  Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing. 

    If you really have no idea where to post this question, then you shouldn’t have posted here, because we have a forum just for you!  It’s called the ‘Where is the forum for…?’ forum and its here:

    Please review the topic of the forum you’re posting in before posting your question.  Moving your post to the off topic forum.

    Thanks, Mike

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    Thursday, July 11, 2013 1:54 PM