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MediaElement fails playing WAV sound

    General discussion

  • Hello,

    my Windows Store App uses a MediaElement, which is defined in XAML, to play WAV sounds. After over 500 running installations, one serious user reports, that the sound output completly fails on his computer. The only reason I know so far, which can cause this problem, is that no audio devices are installed or activated in Windows. But the user hears sound in other Windows Store Apps and I could see from his screnshots, that he has 2 audio devices installed and activated.

    I couldn't reproduce the issue on any of my test machines.

    Do you have any knowledge or ideas, what else could be the reason for this odd bug?

    Thank you!

    • Changed type Jesse Jiang Monday, April 08, 2013 3:08 AM
    Sunday, April 07, 2013 10:39 AM

All replies

  • Hello,

    I would like to change this thread type as discussion, because I think there may be no exact answer for this question.

    Thanks for your understanding,

    Best regards,
    Jesse


    Jesse Jiang
    MSDN Community Support | Feedback to us
    Develop and promote your apps in Windows Store
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Monday, April 08, 2013 3:09 AM