locked
Unable to retrieve the customer id from the account summary page RRS feed

  • Question

  • Hello everyone.

    Recently, we worked on updating our code to match the new version of adCenter API and had a couple of problems with extracting the customerId from our clients (as it is required in our software to add a adCenter account to manage). Until now, we've been politely asking our clients to use a bit of javascript to extract the customerId from the account summary page (Top campaigns for account... https://adcenter.microsoft.com/Home.aspx) as explained by Jeff Dillon but it would seem that this trick has stopped working as the Home.aspx page does not contain this information anymore. We are unable to find either the old string to find or the real customerId in there.

    What can our clients do to get their customerId?
    Will there be anytime soon a way through the API to extract this customerId for an account?

    Thanks for the read.
    Monday, November 9, 2009 9:39 PM

Answers

  • To get the CustomerID you will need to submit a request to API Support

    Jeff Dillon, API Support
    • Marked as answer by tousdan Tuesday, November 10, 2009 2:55 PM
    • Unmarked as answer by tousdan Tuesday, November 10, 2009 2:55 PM
    • Marked as answer by tousdan Tuesday, November 10, 2009 6:10 PM
    Monday, November 9, 2009 11:03 PM

All replies

  • To get the CustomerID you will need to submit a request to API Support

    Jeff Dillon, API Support
    • Marked as answer by tousdan Tuesday, November 10, 2009 2:55 PM
    • Unmarked as answer by tousdan Tuesday, November 10, 2009 2:55 PM
    • Marked as answer by tousdan Tuesday, November 10, 2009 6:10 PM
    Monday, November 9, 2009 11:03 PM
  • Alright and how exactly can I submit a request to the API Support to have my customerId?
    Tuesday, November 10, 2009 2:55 PM
  • Contact the MS representative who set up your API logins, and they can explain to you how to submit a support ticket. This should have been covered in your onboarding process and in your introduction documents.

    Jeff Dillon, API Support
    Tuesday, November 10, 2009 5:26 PM
  • You're kidding?  You removed the one way to get this ourselves?!  what a pain..
    Thursday, November 12, 2009 10:25 PM