Can't send the app to Windows Store


  • Hello,

    We are trying to publish a new app in the Windows Store. We already have two apps published under this account but we can't publish a new one. After uploading the packages and filling in all necessary information we get an error message that the account doesn't have permission to send apps to Windows store. I am unable to post a screenshot here, unfortunately.

    Applying with this issue to the Microsoft support wasn't a success. We correspond for more than a week with no result at all. Could anyone help us with the issue? We will much appreciate any assistance in this matter.

    Kind Regards,

    Ekaterina Nebogina.
    Friday, July 31, 2015 7:38 AM

All replies

  • Hi,

    Can you at least post the error that the Store gave to you?

    Anyway, try to check if your Publisher display name is the same of the account with which you're trying to upload the App. You can find it on you AppManifest.

    Hope it helps,


    Monday, August 3, 2015 1:17 PM