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Cant access on mobile device RRS feed

  • Question

  • Hi,

    I have a WP8.1 Nokia Lumia 1020 and I have tried to setup my exchange account on the phone but it will not allow it, I have used my old WP8.1 Nokia Lumia 920 with the same account and server setup before the 1020. Any ideas why this has happened and how I can fix.

    Note that it works on the 1020 with another username.

    Cheers,

    Ben

    Tuesday, September 16, 2014 6:02 AM

Answers

  • hi ben to start with perform this .. put this command and see if you can see you mobile associated with your name

    Get-MobileDevice | ft UserDisplayName, DeviceID

    second thing.go to the user ECP and remove the devices if any and reconfigure the device... this should sort the issue

    please see below.

    http://blog.ryanbetts.co.uk/2014/08/certain-users-unable-to-connect-via.html


    MARK AS USEFUL/ANSWER IF IT DID


    Thanks
    Happiness Always
    Jatin

    • Proposed as answer by 'Jatin' Tuesday, September 30, 2014 7:54 AM
    • Marked as answer by Ben Ringrose Thursday, November 20, 2014 8:18 AM
    Tuesday, September 16, 2014 8:33 AM