files reappearing when i delete them


  • HI

    wondered if someone could help

    I have a desktop shortcut to my unshared skydrive and there are folders in there that will not delete

    I delete and then they reappear I have tried to open with exploere and delete them but they just come back

    can someone please help

    Sunday, January 12, 2014 5:31 PM

All replies

  • Just this your skydrive or skydrive pro?
    Monday, January 13, 2014 2:26 AM
  • Hi,

    According to your post, my understanding is that you could not delete the files in the library using the SkyDrive Pro and Explorer.

    I tried to reproduce the issue, the files and folders had been deleted well using the SkyDrive Pro and Open with Explorer, and the files and folders deleted in the library.

    Could you delete the files and folder using the UI?  

    You can check whether the files had been check out.

    Some time SharePoint holds a Shortterm lock which is not visible on the UI, you can write a Console App to check if the document is checked out .

     If it is ,then, discard the checkout or check in the document (do as needed).

    More information:

    Did the issue occur in other libraries? You can use the other libraries to check whether it works.

    If so, maybe the library had been corrupted.

    What’s more, you can also check the event log and ULS log to see if anything unexpected occurred.

    To check event log, click the Start button and type “Event Viewer” in the Search box.

    For SharePoint 2013, by default, ULS log is at      

    C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS

    Thanks & Regards,


    Jason Guo
    TechNet Community Support

    Monday, January 13, 2014 8:37 AM
  • its skydrive pro

    if possible I need the answer idiot proof!!!


    Thursday, January 16, 2014 7:05 PM