Incoming E-mail settings RRS feed

  • Question

  • Dear Sirs,

    I have some trouble enabling the sharepoint 2010 "Configure incoming e-mail settings"

    I have been googling and binging the last 10 days without any sucess why I have decided to create this topic. When I enable incoming email for any list, i get a unexpected error.

    This is the log;

    I have been following this link to setup the envoirment http://sharepointgeorge.com/2010/configuring-incoming-email-sharepoint-2010/

    and this link for trouble shooting : http://blogs.technet.com/b/jks/archive/2009/03/04/how-to-deal-with-an-error-in-configuring-incoming-e-mail-settings.aspx

    All the settings jkadeesh refere to is setup properly.

    Right now, I dont know in which path I should tShoot. The message is simple, Unauthorized . Where can I find more logs and troubleshoot this error ? Or does anyone have an idea where I can start to troubleshoot ?

    System.Net.WebException: The request failed with HTTP status 401: Unauthorized.  
     at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)  
     at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)  
     at Microsoft.SharePoint.DirectorySoap.SPDirectoryManagementProxy.CreateContact(String Alias, String FirstName, String LastName, String ForwardingEmail, ContactFlags Flags, String Requestor)  
     at Microsoft.SharePoint.SPList.UpdateDirectoryManagementService(String oldAlias, String newAlias)  
     at Microsoft.SharePoint.SPList.Update(Boolean bFromMigration)  
     at Microsoft.SharePoint.ApplicationPages.EmailSettingsPage.SubmitButton_Click(Object sender, EventArgs args)  
     at System.Web.UI.WebControls.Button.OnClick(EventArgs e)  
     at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)  
     at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)  
     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)



    Wednesday, September 22, 2010 11:12 AM


All replies

  • Hi logitech33,

    thank you for your message and the links you provided in your post. I didn't try to setup incoming email so I don't really have a solution... but what you can try



    Hope this works...


    Andreas Glaser
    SharePoint Books
    Wednesday, September 29, 2010 6:22 AM
  • What if you disable Loopback followed this knowledge base article?



    You can also check the message in event log, search for the Correlation ID in ULS logs for the time at which this event occurred. For how to use ULS for further troubleshooting with Correlation ID, please see:




    Thanks & Regards.

    Lily Wu
    • Marked as answer by Lily Wu Monday, October 11, 2010 8:59 AM
    Wednesday, September 29, 2010 8:13 AM