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Event ID 7841 error at Microsoft Exchange 2007 with Forefront for exchange RRS feed

  • Question

  • Hi all, i get the following repeated warning log intermittently in exchange mailbox server.  Once this log appear, all internal email was not able to send and receive, external email still able to receive.

    Problem Description:

    Event ID: 9874
    Source: MSExchangeIS
    Type: Warning
    Category: Virus Scanning.
    Description:
    Unexpected error 0x80004005 occurred in "EcProcessVirusScanQueueItem" during virus Scanning.  Mailbox Database: /o=First Organization/ou=Exchange Administrative Group
    [FYDIBOHF23SPDL]/cn=Configuration/cn=Servers/cn=CHP38MBE/cn=Microsoft Private MDB
    Folder ID: 1-472BEF462B
    Message ID: 1-7733B97AB8


    Server Information:Exchange 2007 rollup 7 + Forefront for Exchange With SP1 

    Exchange Mailbox Server - Cluster Node1 & Cluster Node2
    Exchange Hub&Client Access Server
    Exchange Edge Transport Server


    Steps Tried:

    Whenever it happen, restarted mailbox cluster server will resolve the issue temporary, after 1 week, same issue will happen again.  Recently, we had upgraded Frofront for exchange with SP1 to SP2 in exchange Mailbox Server (Passive) only, After monitoring,  the same issue happen again after it work for 2 weeks.

    Please advice!

    Thanks,
    • Moved by Tagore BandlamudiModerator Thursday, August 27, 2009 10:14 PM Not related to Social Bookmarks (From:Social Bookmarks Discussion Forum)
    Tuesday, August 25, 2009 8:51 AM

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