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Has anyone experienced Microsoft Graph read timeouts lately? RRS feed

  • Question

  • Hi,


    We run an in-house developed email downloader using the microsoft-sdk-java to connect to microsoft graph and recently experienced read timeouts whilst retrieving data . The read timeouts occur after we've connected and authenticated to the microsoft graph serviec and are attempting to retrieve emails. Our application has a read timeout configured of 30 seconds and a synchronous job download frequency of 15secs.

    These are the times in UTC that the read timeouts occurred:

    30/11/2019 09:28 through to 30/11/2019 13:39  (302 consecutive read timeouts)
    30/11/2019 14:03 through to 30/11/2019 15:15  (79 consecutive read timeouts)
    30/11/2019 15:32 through to 30/11/2019 16:16  (55 consecutive read timeouts)
    30/11/2019 17:02 through to 30/11/2019 18:18  (93 consecutive read timeouts)


    Unfortunately our O365 admin checked the exchange online service in the O365 health page and found no problems listed historically during the times below.

    While we investigate our own networks and ISP providers further, I thought I'd put it out there and see if anyone else experienced graph timeouts recently?


    Thanks,

    Stephen
    Monday, December 2, 2019 10:59 PM