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Trouble with my install of .NET, hung up on RGBRAST_x86.msi RRS feed

  • Question

  • Hello wonderful forums.

    I'm having trouble with my installation today. My installer can't make progress past the RGBRAST_x86.msi file. I've done some netsnooping and tried downloading the file separate, but when I get the .exe file and run it, nothing discernible occurs, and then when I run the .NET installer, I'm still hung on that file. I also recently downloaded the SP3 update. I'm not super savvy on windows, but have plenty of experience with them and can navigate sufficiently, so this is getting pretty frustrating. I guess I ought to also include my end-goal; I'd like to run Terraria on this computer. Silly, I know, but I need to play it for work (I write game reviews, usually mac games). Please help! And Thanks!

    Thursday, October 6, 2011 2:12 PM

Answers

  • Hi Landon,

     

    Welcome to the MSDN forum.

     

    For error code 0x800c0005, it means “Access is denied”.

     

    First, I recommend you download standalone version of .NET Framework 4 to avoid some network or verification issues: http://www.microsoft.com/download/en/details.aspx?id=17718

     

    Second, if your OS is Windows XP, Service Pack 3 is essential for .NET Framework 4 installation.

     

    Before you begin to install it, please clean up %temp% folder and complete all Windows updates. Make sure all antivirus and antispyware are turned off during the installation. Also, run it as administrator.

     

    If you encounter any error during the installation, please use this tool to collect the logs: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=12493

    After you run it, you can upload vslogs.cab located in %temp% folder to an open website or send it to me (v-alsun_at_microsoft_dot_com).

     

    If you have any other concerns, please feel free to let me know.

     

    Best Regards,


    Alexander Sun [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    • Marked as answer by Alexander Sun Tuesday, October 18, 2011 3:39 AM
    Monday, October 10, 2011 6:14 AM

All replies

  • Okay, quick update to maybe give you more info. INstall just failed with error code 0x800c0005.

     


     

    Thursday, October 6, 2011 3:26 PM
  • Please tell us which .NET Framework version you are trying to install (link to download, please), and what Windows version you have.

    Also, to properly diagnose your issue, responders will need to see your complete install logs, so please provide them as follows:

    Please collect your install logs with this:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=E0DA314F-6216-4A18-BC6B-7D29CF83AF20&displaylang=e&displaylang=en

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

     

    Friday, October 7, 2011 1:55 PM
  • Hi Landon,

     

    Welcome to the MSDN forum.

     

    For error code 0x800c0005, it means “Access is denied”.

     

    First, I recommend you download standalone version of .NET Framework 4 to avoid some network or verification issues: http://www.microsoft.com/download/en/details.aspx?id=17718

     

    Second, if your OS is Windows XP, Service Pack 3 is essential for .NET Framework 4 installation.

     

    Before you begin to install it, please clean up %temp% folder and complete all Windows updates. Make sure all antivirus and antispyware are turned off during the installation. Also, run it as administrator.

     

    If you encounter any error during the installation, please use this tool to collect the logs: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=12493

    After you run it, you can upload vslogs.cab located in %temp% folder to an open website or send it to me (v-alsun_at_microsoft_dot_com).

     

    If you have any other concerns, please feel free to let me know.

     

    Best Regards,


    Alexander Sun [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    • Marked as answer by Alexander Sun Tuesday, October 18, 2011 3:39 AM
    Monday, October 10, 2011 6:14 AM