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Insufficient frame rate detected from kinect (kinect sensor v2) RRS feed

  • Question

  • What will be the reasons for this specific issue?

    GPU : NVIDIA GeForce GT 610

    CPU : Intel core i3-2120 3.30GHz





    Thursday, September 11, 2014 1:01 PM

Answers

  • While you can run some aspects of the runtime on lower spec'd hardware, the only supported hardware we support is:

    http://msdn.microsoft.com/en-us/library/dn782036.aspx

    • 64 bit (x64) processor
    • 4 GB Memory (or more)
    • I7 3.1 GHz (or higher)
    • Built-in USB 3.0 host controller (Intel or Renesas chipset).

              If you're adding USB 3.0 functionality to your existing PC through an adapter, please ensure that it is a Windows 8 compliant device and that it supports Gen-2. See the troubleshooting section of Getting Started for more information.

    • DX11 capable graphics adapter (see list of known good adapters below)      
      • Intel HD 4400 integrated display adapter
      • ATI Radeon HD 5400 series
      • ATI Radeon HD 6570
      • ATI Radeon HD 7800 (256-bit GDDR5 2GB/1000Mhz)
      • NVidia Quadro 600
      • NVidia GeForce GT 640
      • NVidia GeForce GTX 660
      • NVidia Quadro K1000M
    • A Kinect v2 sensor, which includes a power hub and USB cabling.


    Carmine Sirignano - MSFT

    Friday, October 31, 2014 5:08 PM

All replies

  • Typically that will be caused when your GPU / Performance of the runtime is being impacted. What is the graphics card / CPU of the system? Do you have a DXDiag from the computer? With the minimum spec computer you should be able to achieve 30fps.


    Carmine Sirignano - MSFT

    Thursday, September 11, 2014 11:55 PM
  • Thanks Carmine for the reply. I also assumed so. I will update you once I get access to the machine again.
    Friday, September 12, 2014 4:24 AM
  • GPU : NVIDIA GeForce GT 610

    CPU : Intel core i3-2120 3.30GHz

    Wednesday, September 24, 2014 7:21 AM
  • I also received the same error with specs above the recommended requirements.
    Wednesday, September 24, 2014 9:02 AM
  • Hi RandyGus

    Did you got any solution?

    Friday, October 31, 2014 12:47 PM
  • While you can run some aspects of the runtime on lower spec'd hardware, the only supported hardware we support is:

    http://msdn.microsoft.com/en-us/library/dn782036.aspx

    • 64 bit (x64) processor
    • 4 GB Memory (or more)
    • I7 3.1 GHz (or higher)
    • Built-in USB 3.0 host controller (Intel or Renesas chipset).

              If you're adding USB 3.0 functionality to your existing PC through an adapter, please ensure that it is a Windows 8 compliant device and that it supports Gen-2. See the troubleshooting section of Getting Started for more information.

    • DX11 capable graphics adapter (see list of known good adapters below)      
      • Intel HD 4400 integrated display adapter
      • ATI Radeon HD 5400 series
      • ATI Radeon HD 6570
      • ATI Radeon HD 7800 (256-bit GDDR5 2GB/1000Mhz)
      • NVidia Quadro 600
      • NVidia GeForce GT 640
      • NVidia GeForce GTX 660
      • NVidia Quadro K1000M
    • A Kinect v2 sensor, which includes a power hub and USB cabling.


    Carmine Sirignano - MSFT

    Friday, October 31, 2014 5:08 PM
  • Carmine, you mentioned using Surface Pro 3 for demos. Are we to conclude you are using the i7 version or are you demoing on unsupported hardware?
    Monday, November 3, 2014 10:05 AM
  • We use the i5 mainly. As stated lower spec'd machines can run the demo and samples without issues if the hardware meets the GPU and USB3 bandwidth requirements.

    Carmine Sirignano - MSFT

    Monday, November 3, 2014 6:23 PM
  • Carmine, I am using a Surface Pro 3 i7 which I believe meets the required Specifications. However, I cannot get sufficient fps  (2.76 with 3d Builder, 4 with Kinect Fusion Explorer) to get a scan.

    I have tentatively concluded that My Computer graphics card is not powerful enough.

    Can you list a couple of computer (preferably laptops) that could handle 3d scanning the K4Wv2 or point me to a resource that may cover this?

    Thanks


    jperry

    Saturday, March 7, 2015 6:03 PM