Today I purchased Office 365 Small Business Premium and really wish I hadn't... RRS feed

  • Question

  • I was told by MS Presales that it included Pro Plus. Having downloaded it I then went in search of PowerPivot and PowerView. Having spent much of an hour going through various tech forums I was told that it was not included with Office 365 Small Business Plus. Following 5 hours of phone calls ...waiting....logging calls....getting a ticket number ...more calls... Here is where I am at.

    Pro Plus  IS part of Office 365 Small Business Premium but the PowerPivot and PowerView and BI are NOT.

    The latest according to Microsoft is (Right - go figure that one out! )  PowerView and PowerPivot and BI are part of Pro Plus and Pro Plus is part of Office 365 Small Business Premium but PowerPivot and PowerView and the BI are not part of the Office 365 Small Business Premium.

    I have been told it is a Billing issue although Billing say it is a Technical issue and Presales are confused (and so am I)

    H E L P ! ! ! !

    • Edited by JohnPKelly Wednesday, March 5, 2014 9:29 PM
    Wednesday, March 5, 2014 9:16 PM