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energy report, what do I do? RRS feed

  • Question

  • woke up and my computer wouldnt turn on, it flashed with red light for a long time and after charging for about 30 minutes, its on, what do I do? I really need my computer, anything will be helpful. Thanks, the report is below:

    Power Efficiency Diagnostics Report

    Computer Name WOW
    Scan Time 2018-09-12T14:30:33Z
    Scan Duration 60 seconds
    System Manufacturer LENOVO
    System Product Name 20428
    BIOS Date 10/18/2014
    BIOS Version AACN19WW
    OS Build 9600
    Platform Role PlatformRoleMobile
    Plugged In true
    Process Count 161
    Thread Count 1744
    Report GUID {39bdd02a-5099-4e6e-a02b-dc815b02261d}

    Analysis Results

    Errors

    System Availability Requests:System Required Request
    The service has made a request to prevent the system from automatically entering sleep.
    Requesting Service Spooler
    CPU Utilization:Processor utilization is high
    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
    Average Utilization (%) 82.00
    Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
    PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
    Device Drivers:
    Devices with missing or misconfigured drivers can increase power consumption.
    Device Name Bluetooth Device (Personal Area Network)
    Device ID BTH\MS_BTHPAN\6&3AEE21B6&0&2
    Device Status 0x1802400
    Device Problem Code 0x16

    Warnings

    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
    Current Timer Resolution (100ns units) 10007
    Maximum Timer Period (100ns units) 156250
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 4080
    Requesting Process Path \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 7096
    Requesting Process Path \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\chrome.exe
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name TiWorker.exe
    PID 6188
    Average Utilization (%) 17.93
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.18384_none_fa1d93c39b41b41a\msdelta.dll 5.12
    \Device\HarddiskVolume5\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.18384_none_fa1d93c39b41b41a\wcp.dll 4.86
    \SystemRoot\system32\ntoskrnl.exe 3.61
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 4080
    Average Utilization (%) 17.03
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\68.0.3440.106\chrome_child.dll 15.17
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.93
    \SystemRoot\system32\ntoskrnl.exe 0.48
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name OfficeClickToRun.exe
    PID 8772
    Average Utilization (%) 12.02
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Program Files\Common Files\microsoft shared\ClickToRun\Updates\16.0.10730.20102\StreamServer.dll 7.84
    \Device\HarddiskVolume5\Windows\System32\bcryptprimitives.dll 1.71
    \SystemRoot\system32\ntoskrnl.exe 1.14
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name MsMpEng.exe
    PID 2748
    Average Utilization (%) 10.07
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\ProgramData\Microsoft\Windows Defender\Definition Updates\{B16ABFC3-6CE6-4A83-82F7-924B7C64626D}\mpengine.dll 7.72
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 1.12
    \SystemRoot\system32\ntoskrnl.exe 0.50
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name WmiPrvSE.exe
    PID 5604
    Average Utilization (%) 4.60
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 2.40
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.54
    \SystemRoot\system32\drivers\fltmgr.sys 0.44
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 7096
    Average Utilization (%) 4.07
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\68.0.3440.106\chrome.dll 2.38
    \SystemRoot\system32\ntoskrnl.exe 0.73
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.46
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 4592
    Average Utilization (%) 2.59
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\68.0.3440.106\chrome_child.dll 1.83
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.27
    0.23
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 7836
    Average Utilization (%) 2.16
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\68.0.3440.106\chrome_child.dll 1.43
    0.49
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.15
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name System
    PID 4
    Average Utilization (%) 1.46
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 1.08
    \SystemRoot\System32\Drivers\Ntfs.sys 0.10
    \SystemRoot\system32\drivers\fltmgr.sys 0.07
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name SearchIndexer.exe
    PID 4948
    Average Utilization (%) 1.13
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.40
    \Device\HarddiskVolume5\Windows\System32\mssrch.dll 0.20
    \Device\HarddiskVolume5\Windows\System32\KernelBase.dll 0.10
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name svchost.exe
    PID 864
    Average Utilization (%) 0.84
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Windows\System32\wevtsvc.dll 0.75
    \SystemRoot\system32\ntoskrnl.exe 0.04
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.01
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name PGService.exe
    PID 2140
    Average Utilization (%) 0.72
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.47
    \Device\HarddiskVolume5\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 0.14
    \Device\HarddiskVolume5\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\fc9860df7e7c03efd26ad5311301dfcb\mscorlib.ni.dll 0.03
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 9020
    Average Utilization (%) 0.55
    Module Average Module Utilization (%)
    \Program Files (x86)\Google\Chrome\Application\68.0.3440.106\chrome_child.dll 0.44
    \SystemRoot\system32\ntoskrnl.exe 0.09
    \SystemRoot\System32\ntdll.dll 0.00
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 6504
    Average Utilization (%) 0.49
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\68.0.3440.106\chrome_child.dll 0.28
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.10
    \SystemRoot\system32\ntoskrnl.exe 0.08
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 3156
    Average Utilization (%) 0.44
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\68.0.3440.106\chrome_child.dll 0.26
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.08
    \SystemRoot\system32\ntoskrnl.exe 0.07
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name svchost.exe
    PID 928
    Average Utilization (%) 0.44
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Windows\System32\wbem\fastprox.dll 0.11
    \SystemRoot\system32\ntoskrnl.exe 0.10
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.07
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 964
    Average Utilization (%) 0.43
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\68.0.3440.106\chrome_child.dll 0.24
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.10
    \SystemRoot\system32\ntoskrnl.exe 0.07
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 3640
    Average Utilization (%) 0.41
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\68.0.3440.106\chrome_child.dll 0.23
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.09
    \SystemRoot\system32\ntoskrnl.exe 0.06
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name rundll32.exe
    PID 8484
    Average Utilization (%) 0.35
    Module Average Module Utilization (%)
    \Device\HarddiskVolume5\Windows\System32\msvcrt.dll 0.17
    \SystemRoot\system32\ntoskrnl.exe 0.07
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll 0.03
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name taskhost.exe
    PID 8492
    Average Utilization (%) 0.26
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.07
    \Device\HarddiskVolume5\Windows\System32\bcryptprimitives.dll 0.04
    \Device\HarddiskVolume5\Windows\System32\RacEngn.dll 0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name OfficeC2RClient.exe
    PID 9156
    Average Utilization (%) 0.24
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.10
    \Device\HarddiskVolume5\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe 0.05
    \SystemRoot\System32\ntdll.dll 0.04


    Wednesday, September 12, 2018 2:41 PM