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Oops! Access to Azure Active Directory is not available RRS feed

  • Question

  • Morning all,

    I'm having a frustrating time with Azure AD and Office 365 and would appreciate pointers.

    1. Originally started with a Microsoft Live Account to sign-up to a Azure subscription
    2. Created Office365 tenant which generated a new user and directory, used same email address as step 1
    3. Two directories are visible in Azure, the original relating to Azure and new relating to Office365
    4. In Office365 tenant - created new user with Global Administrator privilege
    5. In Azure same user has been made Subscription Co-Administrator
    6. In the AAD directory associated with O365 they hold the Global Admin role

    Returning to Office365 and selecting Azure AD under Admin from left column ends with an error:

    "Oops!

    Access to Azure Active Directory is not available.

    Automatic access to Azure Active Directory is limited to customers with paid services. To access your
    Azure Active Directory you will need to activate an
    Azure subscription."

    In fact this happens with all accounts including the default master account that was created during the Office365 sign-up. I've even added EMS and Azure AD Premium to the suite and whatever I try the same happens. It looks to me that behind the scenes something is not linking the subscriptions correctly??

    Paul

    Thursday, May 14, 2015 10:10 AM

Answers

  • Hi,

    I've experienced this (or have the same) "problem" as well. And as it seems, accessing your AAD from the O365 menu "Azure AD", is not possible when you have a trial/free o365 tenant. Since the link is not sending you directly to AAD, it sends to you an "Azure AD" offer page - https://account.windowsazure.com/signup?offer=MS-AZR-0110P, which is not possible to sign up for unless you have a paid tenant. This offer's purpose is to make customers able to access their AzureAD, fix branding etc. without having to sign up for the full Azure experience.

    In order to access your AAD from Azure you need to access it from http://manage.windowsazure.com and link them together just as you described (I guess that works for you as well, right?), and that is also pretty much what the message is saying - "You need to activate an Azure subscription".

    Hope this helps - or at least clarifies things :)


    Microsoft Certified Trainer
    MCSE: Desktop, Server, Private Cloud, Messaging
    Blog: http://365lab.net



    Thursday, May 14, 2015 10:20 AM

All replies

  • Hi,

    I've experienced this (or have the same) "problem" as well. And as it seems, accessing your AAD from the O365 menu "Azure AD", is not possible when you have a trial/free o365 tenant. Since the link is not sending you directly to AAD, it sends to you an "Azure AD" offer page - https://account.windowsazure.com/signup?offer=MS-AZR-0110P, which is not possible to sign up for unless you have a paid tenant. This offer's purpose is to make customers able to access their AzureAD, fix branding etc. without having to sign up for the full Azure experience.

    In order to access your AAD from Azure you need to access it from http://manage.windowsazure.com and link them together just as you described (I guess that works for you as well, right?), and that is also pretty much what the message is saying - "You need to activate an Azure subscription".

    Hope this helps - or at least clarifies things :)


    Microsoft Certified Trainer
    MCSE: Desktop, Server, Private Cloud, Messaging
    Blog: http://365lab.net



    Thursday, May 14, 2015 10:20 AM
  • Hi we are having the same issue here. However i was accessing it yesterday and now this 

    Access to Azure Active Directory is not available.

    Automatic access to Azure Active Directory is limited to customers with paid services. To access your Azure Active Directory you will need to activate an Azure subscription.

    Also my colluge is able to access but i can not.

    Any ideas whats going on here?

    A

    Friday, May 13, 2016 1:55 AM