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MS CRM 3 and outlook RRS feed

  • Question

  • I have MS CRM  installed and I have offiice 2k3 installed and windows is fully updated, but I keep getting a message when I load outlook that ms crm server is unavailble, but my we client works well.
    Tuesday, September 12, 2006 5:42 PM

All replies

  • Brian,

     

    Can you access your CRM from Outlook? It appears that Outlook CRM client doesn't not have the properly setting for your CRM server. I would suggest and a quick uninstall and reinstallation of the CRM Client.

     

     

    Carl

    Tuesday, September 12, 2006 5:50 PM
  • HI,

     

    There might be few possibilities-

    1. MS CRM Server is not running

    2. The user is in the domain group but not included in CRM User Group

    3. Outlook Profile is not configured perfectly

     

    Try out some post installation check, if you have the document

    If not, I will send it by today EOD

     

    Thnks,

    Parag

    Friday, July 6, 2007 7:38 AM
  • Modify the IE security settings.

    Add your CRM URL to your safe sites list (Tools-Internet Options - Security tab - Trusted Sites-Sites button) and set IE Logon Authentication to Automatic with current username and password within IE's "Custom Level". (Tools-Internet Options - Security tab - Trusted Sites-Custom Level Button - Scroll all the way to the bottom)

     

    CRM uses windows authentication and annonomous credentials are being passed unless you make the changes listed above.

    Tuesday, September 30, 2008 7:21 PM