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How to offer a single license for free without sending the manifest? RRS feed

  • Question

  • Hi everyone,

    my Excel app is available on Microsoft AppSource and it has 14 day trial period.

    Problem:

    A customer tested my app and gave me some very valuable feedback during his trial period.
    Now, I want to give him in return one free license for his valuable feedback.
    On my server I made sure he is recognized as a licensee.

    BUT - my customer gets the below "Add-in Information" window saying:
    "It looks like you're trying out this addin. If you bought the full-feature version of it, select Refresh. If you are signed in with your organizational account, learn how to access this add-in."


    Of course, clicking on the "Buy"- or "Refresh"-button doesn't change anything.

    Question:
    Can I send him e.g. a (license-)file so that he no longer gets the information window?

    I appreciate any help
    Eric

    Thursday, March 28, 2019 2:39 PM

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