App certification RRS feed

  • Question

  • My app failed certification and this was the report:

    The app icon displayed on the device doesn't relate to the icon provided in the metadata. Please correct this and resubmit your app.

    I'm not very clear on what this means.

    Any help will be really appreciated.

    Saturday, July 8, 2017 12:36 PM

All replies

  • Hi Stryder,

    According to your description, it's hard to tell the real cause for your failure. For certification type issue, you could contact the Store team.

    You may send an email to to consult for your failure report and resubmit your app.

    Thank you.

    Best regards,

    Mattew Wu

    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact

    Monday, July 10, 2017 6:30 AM