Wrong currency conversion RRS feed

  • Question

  • Hello,

    My payout summary page shows all values in USD but formatted in BRL, WITHOUT currency conversion, like $500 USD => R$500 (completely wrong, considering the current conversion rates). I hope this doesn't impact the effective payouts.

    Is this a known issue?

    Tuesday, January 19, 2016 10:00 AM

All replies

  • Hello Linder,

    I am Sorry to hear about your Issue,I do understand that you are unable to see your payout summary page with your local currency conversion.

    Dev convert sales in other currencies to your currency using current foreign exchange rates, which can change before you’re paid. Unless stated otherwise, all amounts to your payout page will be converted to BRL before payout been scheduled.

    Note: Paid download amounts shown in your Acquisitions and IAP acquisitions reports may differ from what you see here, because those reports don’t include data about refunds, reversals, chargebacks, etc.

    If these Informations Doesn't Helps that feel free to Open Ticket at:-

    Windows and Windows Phone Dev Center Support

    Looking forward to the Response if you Need additional information.

    Thanks and Regards,

    Aditya Kumar

    (Microsoft Student Partner)

    -Window Phone Developer | MSP

    Friday, January 29, 2016 4:17 PM