none
Cannot print at certain zoom levels on Chrome v36 RRS feed

  • Question

  • Good morning,

    It would appear that you are not able to print a webpage that has a Bing Map v7 Ajax control on it if the map is not at a certain zoom level.

    1. Open Google Chrome v36
    2. Go to http://www.bingmapsportal.com/ISDK/AjaxV7#CreateMap1
    3. Zoom so that the scale at the lower right says "1 miles"
    4. Press CTRL+P to bring up the chrome print preview screen
    5. Make sure you have a destination set to an actual printer (I don't have the issue when saving to PDF, and I'm using a network printer, not sure if that matters), then click PRINT

    No document will be sent to the printer.  If you have the document queue window open, you'll see the print job flash quickly then disappear.  It doesn't even look like it's spooling.  If you try it enough times, you may eventually see a "Google Chrome has stopped working" window, and the entire browser will crash.

    Now follow the same steps, but zoom the map to one of these levels, and it should print fine:

    • 50 ft
    • 500 ft
    • 2500 ft
    • 5 miles

    I will post this issue in the Google Chrome support area as well to see if they have any answers, but so far I've only had this type of issue with Bing Maps.

    Thanks

    Monday, July 21, 2014 2:45 PM

Answers

  • This actually sounds like a bug (a very strange one at that) in Google Chrome. The V7 Bing Maps control has worked for 5 years now using web standards used by all browsers. If newer browsers aren't working correctly then it's more likely the issue is in the browser than with the map control. Especially since Bing Maps has worked fine in the last 20+ versions of Chrome.

    http://rbrundritt.wordpress.com

    Monday, July 21, 2014 7:59 PM

All replies

  • I should also mention that this doesn't appear to happen when using the System print dialog.
    Monday, July 21, 2014 6:47 PM
  • This actually sounds like a bug (a very strange one at that) in Google Chrome. The V7 Bing Maps control has worked for 5 years now using web standards used by all browsers. If newer browsers aren't working correctly then it's more likely the issue is in the browser than with the map control. Especially since Bing Maps has worked fine in the last 20+ versions of Chrome.

    http://rbrundritt.wordpress.com

    Monday, July 21, 2014 7:59 PM
  • This actually sounds like a bug (a very strange one at that) in Google Chrome. The V7 Bing Maps control has worked for 5 years now using web standards used by all browsers. If newer browsers aren't working correctly then it's more likely the issue is in the browser than with the map control. Especially since Bing Maps has worked fine in the last 20+ versions of Chrome.

    http://rbrundritt.wordpress.com

    I agree, and I've opened an issue ticket with them as well, but I didn't want to rule anything out.  I'll leave this open until I hear more from Chromium team in case there's additional info that somebody can provide from the Microsoft side of things.

    Kevin Heidt

    Monday, July 21, 2014 8:01 PM