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Access 365 isn't working. RRS feed

  • Question

  • Hi all,

    Does anyone know of any issues with access that have started in the last 4 hours or so?

    I've been hearing from clients that they've been having issues accessing or using there databases and I have also had issues with access including it changing they privacy settings etc, it now wont open at all coming up with all sorts of errors from issues with the database not being a readable file format to someone else accessing the same data at the same time (which is impossible because there is only one user with that particular database)

    Any help or thoughts will be appreciated.

    Kind Regards

    Richard

    Monday, October 1, 2018 11:40 AM

All replies

  • Here are some screen grabs of the messages that are coming up;

    It has also told me that the database isn't a recognisable file type whilst it was open.

    Monday, October 1, 2018 12:13 PM
  • Two things come to mind:

    A recent bug, see http://www.devhut.net/2018/06/13/access-bug-database-is-in-an-unrecognized-format/

    Plain and simple database corruption.

     

    Have you tried using a backup copy, fresh copy, of the frontend?

    What is the office 365 build number of your users?

    Does this happen for one user, or all users?

    Does the DB code compile without errors?

    Have you performed a compact and repair?

    Have you tried importing everything into a new blank DB?


    Daniel Pineault, 2010-2018 Microsoft MVP
    Professional Support: http://www.cardaconsultants.com
    MS Access Tips and Code Samples: http://www.devhut.net

    Monday, October 1, 2018 12:35 PM
  • Before you attempt to open it, go to the subdirectory where its located and make sure there is no .laccdb file. If there is, then delete it. Then open the database using the Shift+Enter keys. That will bypass any macros or code that runs when it opens. Open the VBA window and make sure it compiles properly. If not, locate the offending code lines and comment them out until it compiles without error.

    Monday, October 1, 2018 1:54 PM