crystal report failed to open when #locks equals 20 RRS feed

  • General discussion

  • Im working on a project that contains several crystal reports, that is deployed on a windows server 2003.

    When the users access these reports from a Windows 7 pc, it opens perfectly no matter how many users are opening the report.

    However when opening the report from a Windows XP pc, we realised that the number of locks (#Locks) under (computer management\shared folders\open files ) is increasing . when the number of locks equal 20, the report is locked and won't open again when trying to open it from our application it fires the following error: "Exception from HRESULT 0x800A5040".

    if the report is accessed from Windows 7 PC's, the number of locks is always 0 no matter how many users are opening the report (same report).

    Please any help is greatly appreciated.

    Thank you


    Wednesday, April 11, 2012 12:37 PM